Central Support Partner

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Assist in the management of electronic property functions across multiple sites in collaboration with Operations, which includes conducting regular audits, reporting findings, and implementing necessary corrections.

• Oversee the issuance of bad debt notices and the processing of eviction filings.

• Administer the lease renewal process following the approval of renewal rates in Yardi, which encompasses generating batches of renewal lease proposals, following up with residents, and preparing renewal leases for resident signatures.

• Prepare final account statements and manage the posting of move-out charges in collaboration with property teams.

• Collaborate and maintain regular communication with Community Managers, Property Teams, and/or Regional Managers.

• Ensure compliance with renters insurance by conducting regular audits, managing charge batches, and notifying residents about pending and expired insurance.

• Execute precise end-of-month accounting tasks.

• Address issues raised by prospects and residents directed to the CAP and convey resolutions to property teams.

• Carry out additional administrative tasks as assigned.

⛳️ Requirements

• Proficient working knowledge of the MS Office Suite, particularly MS Excel.

• Familiarity with Yardi is preferred.

• Basic understanding of accounting principles.

• Capability to prioritize and manage tasks effectively within designated timelines.

• Outstanding customer service skills and the ability to collaborate successfully with others.

• Strong organizational skills and resourcefulness.

• Excellent oral and written communication abilities.

• Superior interpersonal skills; adept at interacting with diverse personalities; tactful, mature, and adaptable.

• Professional demeanor.

• Required strong collections experience and Accounting/Bookkeeping skills.

• A degree in business or a related field is preferred.

• Preference for candidates with 1+ years of experience in the property management industry.

🏝️ Benefits

• Performance-based incentive compensation opportunities are available.

• Equal Opportunity Employer.