Category Vendor Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop and sustain business relationships with third-party service providers involved in clinical trials.

• Execute Worldwide’s vendor governance program strategy.

• Track, evaluate, and report on compliance and effectiveness of the vendor governance program.

• Assist study teams in addressing vendor performance challenges.

• Aid in the resolution of vendor-related quality incidents and supervise the implementation of CAPA plans.

• Assess and measure vendor performance through scorecards, satisfaction surveys, and KPIs provided by vendors.

• Document, analyze, and report on strategies and fundamental vendor performance.

• Encourage collaboration among vendors and cultivate a unified team culture aimed at achieving operational excellence.

• Identify opportunities for continuous improvement with key and critical vendors.

• Apply performance metrics based on service categories for standardized oversight of category management.

• Organize and promote training and workshops led by vendors.

• Assist with vendor evaluations and monitor the status of assessments, qualifications, and audit certificates.

• Represent Vendor Management during Sponsor qualification audits.

• Oversee and manage risks associated with outsourced services through Vendor Risk Mitigation Plans.

• Undertake additional tasks that support Vendor Management Leadership.

⛳️ Requirements

• Strong interpersonal skills and the ability to interact effectively with all levels of the organization on a global scale.

• Keen attention to detail.

• Outstanding written and verbal communication abilities.

• Experience with Trackwise, Salesforce, Sciforma, or similar database systems is advantageous.

• Proficiency in MS Word, Excel, and PowerPoint is essential.

• Capability to work under pressure, manage multiple tasks, and meet strict deadlines.

• Experience in managing vendor performance and related improvement initiatives.

• Knowledge and practical application of continuous improvement methodologies and lean manufacturing principles.

• Ability to resolve issues at both executive and operational levels.

• High level of accuracy and the capacity to deliver within tight timeframes.

• BA/BS degree in Business Administration or a related field, or an equivalent combination of education and experience.

• At least 3 years of experience in vendor management is required.

• Experience in the pharmaceutical/CRO industry is preferred.

🏝️ Benefits

• A diverse and inclusive work environment.

• Supportive, cohesive teams and approachable leaders.

• Opportunities for collaboration and cross-functional work.

• Initiatives for training and workshops led by vendors.

• Equal employment opportunities.

• Exceptional employee experiences with access to equal opportunities.