Value Realization Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives, members of the Value Realization team, and Solutions Consultants to grasp customer objectives, baseline metrics, and operational challenges.

• Facilitate or assist in value discovery sessions and the development of business cases for key sales initiatives.

• Perform ROI, total cost of ownership, and cost-benefit analyses to convey the financial impact of Accruent solutions.

• Present value-driven presentations to customer stakeholders and executive decision-makers.

• Create frameworks to assess success metrics before and after implementation.

• Monitor and report on realized value through customer adoption, process enhancements, cost reductions, and other performance results.

• Aid in Executive Business Reviews with data-driven insights regarding the value achieved for accounts.

• Discover whitespace and growth opportunities stemming from unmet needs or untapped value.

• Work alongside Sales, Value Realization, Services, and Product teams to synchronize value narratives with customer use cases and industry standards.

• Assist in the sales process, including responding to RFPs, justifying procurement, and negotiating contracts.

• Equip sellers and account teams with resources, templates, and content for value-oriented selling.

• Enhance Accruent’s value realization methodology, templates, and messaging.

• Document and disseminate best practices, reusable business cases, and outcome-focused reference materials.

• Support the creation of success stories and value narratives for marketing and customer advocacy initiatives.

⛳️ Requirements

• 3–6 years of experience in customer value, sales engineering, customer success, management consulting, or financial analysis in a B2B SaaS or technology environment.

• Proven ability to perform ROI modeling, construct business cases, or execute data-driven customer impact assessments.

• Excellent communication and presentation abilities with a talent for translating complex data into engaging customer narratives.

• Experience collaborating with customers and cross-functional teams in a dynamic setting.

• Proficient in Excel, PowerPoint, and CRM systems such as Salesforce.

• Experience with enterprise customers, particularly in industries that are asset-intensive or heavily regulated, is preferred.

• Knowledge of value-based selling, customer lifecycle management, or SaaS financial metrics is preferred.

• Bachelor’s degree in Business, Finance, Economics, or a related discipline is preferred; advanced degrees or certifications in business analysis or consulting are a plus.

🏝️ Benefits

• Personal development resources, coaching, and support offered through Accruent’s “Grow Without Limits” program.

• Opportunities for learning and professional growth.

• Reasonable accommodations available for applicants with disabilities.