Category Manager – Kitchen & Bath

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement strategies for designated home improvement categories aimed at generating leads, boosting sales and revenue, enhancing competitiveness, and elevating customer satisfaction.

• Act as the subject matter authority for assigned categories, taking responsibility for category performance and ongoing enhancements.

• Evaluate category metrics, market trends, customer behaviors, and competitor performance.

• Create integrated promotional strategies in collaboration with IME, retailers, manufacturers, distributors, and service providers.

• Conduct regular business reviews, both internally and externally.

• Oversee category-specific initiatives, which include Wizards, Spec Sheets, and program enhancements.

• Manage project plans, milestones, deadlines, and action items effectively.

• Formulate category plans with quantifiable lead, sales, and revenue objectives; analyze results and implement corrective measures as needed.

• Utilize IME systems and workflows to enhance category programs, partner experiences, and operational efficiency.

• Engage with manufacturers, distributors, and dealer networks; document feedback, communicate subsequent actions, and resolve or escalate issues as necessary.

• Maintain promotional calendars, assess promotion effectiveness, and modify quarterly strategies accordingly.

• Analyze reports covering leads, sales, revenue, recruitment or assignment needs, ZIP-code coverage, work order cycle times, customer surveys, and promotions.

• Investigate industry trends and external factors influencing assigned categories.

• Conduct competitor analyses and category content audits to ensure Spec Sheets, Wizards, and Knowledge Vault materials are accurate and up-to-date.

• Coordinate cross-functional initiatives, disseminate category knowledge, track actions, and guarantee commitments and deadlines are upheld.

• Ensure precise category information is maintained across partner-facing and consumer-facing platforms.

• Collaborate with marketing teams on promotional strategies, visual merchandising, and creative campaigns.

• Attend trade shows, factory visits, and customer-facing events to maintain category expertise and identify new business opportunities.

• Perform additional duties as required.

⛳️ Requirements

• High School diploma or equivalent qualification.

• A minimum of 4 years of demonstrated experience in Kitchen and Bath, Flooring, Exteriors, MEP, or other home improvement categories.

• Strong knowledge of product lines, installation processes, and vendor/contractor coordination within these areas.

• At least 4 years of retail experience.

• Professional demeanor and appearance.

• Sound judgment coupled with strong problem-solving capabilities.

• Excellent written and verbal communication skills.

• Ability to effectively engage with all organizational levels, including executive and C-level personnel.

• Exceptional organizational skills.

• Capability to manage multiple projects while preserving efficiency and keen attention to detail.

• Flexibility to adapt to changing or multiple priorities.

• Knowledge of the home improvement industry is preferred.

• Must be able to lift up to 15 pounds occasionally.

• Some travel may be required, but it will be less than 10%.

🏝️ Benefits

• 100% remote work environment.

• Equipment provided by the employer.

• Comprehensive medical, dental, and vision insurance.

• Health savings plan with employer contributions to a health savings account.

• Flexible spending accounts for medical and dental expenses.

• Company-funded basic life insurance, short-term disability, and long-term disability insurance.

• 401K plan with an employer match.

• The company matches 100% of the first 4% of salary deferrals.

• All contributions, including those from the employer, are 100% vested immediately.

• Employee discount program for electronics, groceries, travel, entertainment, and more.

• Employee assistance program available.

• Pay on demand options.

• Coverage for critical illness, hospital indemnity, group accident, and legal insurance.

• Paid time off.