Casualty Adjuster – Auto Insurance

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Assume complete responsibility for a varied portfolio of third-party automobile injury claims.

• Conduct investigations, assessments, negotiations, and resolutions for claims at all levels, including cases involving unrepresented and represented parties, early litigation, and urgent policy limit demand situations.

• Understand and apply provisions, conditions, and exclusions of policy language.

• Integrate relevant state laws, judicial rulings, and regulations into your work.

• Keep an updated inventory of casualty claim files.

• Recognize high-risk issues and take prompt actions to reduce legal, financial, and extra-contractual risks.

• Prepare coverage position letters, denials, and related correspondence.

• Oversee claims to ensure fair, efficient, and timely resolutions while keeping claim expenses to a minimum.

• Collaborate with other teams within the claims department and mentor staff on coverage and liability topics.

• Identify opportunities for process improvements to enhance business outcomes and efficiency.

• Address inquiries from attorneys, regulatory bodies, vendors, and consumers.

⛳️ Requirements

• At least 5 years of experience in auto insurance casualty claims.

• Bachelor’s degree is preferred.

• Proficiency in Spanish is a plus.

• Advanced expertise and demonstrated success in resolving complex, severe-injury claims.

• Experience in non-standard auto insurance is preferred but not mandatory.

• Familiarity with Tennessee regulations is advantageous.

• Strong negotiation skills for handling complex claims effectively.

• Keen attention to detail to produce high-quality work.

• Ability to think critically and provide practical solutions.

• Strong skills in coverage and liability analysis.

• Knowledge of state laws and regulations related to claims practices.

• Capacity to resolve issues and find solutions swiftly.

• Understanding of court processes and concepts.

• Ability and eagerness to present engaging coverage and/or liability cases to management and other adjusters within the Casualty team.

• Excellent verbal and written communication skills.

• Proficient in technology, specifically Microsoft Office applications such as Word and Excel.

🏝️ Benefits

• 401K plan with up to a 6% company match.

• Options for Blue Cross Blue Shield PPO, HMO, or HSA plans.

• Dental and vision insurance benefits.

• Access to telemedicine services.

• At least 6 paid holidays each year.

• Paid Time Off (PTO) for vacations, personal matters, or illness.

• Separate personal days designated for illness, family obligations, appointments, or personal issues.

• Employee recognition for significant work milestones.

• Compensation for training sessions.

• Reimbursement for state licensing fees.

• Opportunities for career advancement.

• Inclusive holiday celebrations.

• Bonuses for employee referrals.

• Virtual team meetings to foster collaboration.