
Case Manager, Nurse, RN
Posted Sep 17

Posted Sep 17
This is a fully remote position, open to applicants in California.
• Directly engage with patients to conduct comprehensive assessments that encompass physical, psychosocial, emotional, spiritual, environmental, and financial needs.
• Utilize claims processing tools to analyze paid claim data and identify members who require case management or specific programs.
• Collaborate with patients, caregivers, community resources, and multidisciplinary providers to create treatment plans for both standard and catastrophic cases.
• Establish clear short-term and long-term objectives.
• Oversee interventions and assess the effectiveness of treatment plans.
• Document measurable outcomes.
• Maintain continuous communication with patients, families, providers, employers, and the wider care team throughout the care continuum.
• Help facilitate access to quality care while providing emotional support and guidance.
• Negotiate and implement strategies for cost management.
• Reflect the impact of cost management in monthly case management reviews and cost avoidance reports.
• Conduct utilization reviews for assigned members.
• Assess patient needs and refer them to wellness programs as necessary.
• Ensure complete and confidential documentation in Eldorado and UM Web.
• Prepare reports at 30-day intervals for high-risk cases and 90-day intervals for low-risk cases in line with company policy and HIPAA regulations.
• Act as a clinical resource for LVNs, guiding complex cases and clinical decision-making.
• Must be a graduate of an accredited Registered Nursing (RN) program.
• A current California RN license is required.
• A multi-state license is also necessary.
• Minimum of 5 years of medical/surgical or acute care experience, including at least 2 years in case management, or a suitable combination of education and experience.
• Previous experience in case management, emergency room, critical care, or other relevant clinical areas related to case management is essential.
• Familiarity with medical claims processing and knowledge of ICD-10, CPT, and HCPCS coding is required.
• Ability to critically assess claims data to guide treatment and discharge planning.
• Awareness of community resources and alternative funding programs.
• Proficient in Microsoft Office Suite.
• Working knowledge of case management platforms such as Eldorado and UM Web.
• Competitive base salary and benefits starting on the first day.
• Comprehensive medical and dental coverage through our proprietary health solutions.
• Paid Time Off.
• Mental health support services.
• Retirement planning assistance.
• Financial protection options.
• Opportunities for professional development with clear career progression and learning budgets.
• A mission-driven culture that values diverse perspectives and fosters real impact.
• Wellness program offerings.
• Additional employee perks.
• Full benefits package available from day one.
Mercor
ICF
ICF
The Cigna Group
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