Case Manager

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Deliver comprehensive case management services for frail elders and adults with intellectual, developmental, or physical disabilities within the Wisconsin Family Care program.

• Evaluate members' health and safety requirements and create detailed Member Care Plans.

• Collaborate with a Field Care Nurse to meet members' health and safety needs in the least restrictive setting.

• Perform face-to-face social assessments during enrollment and at least every six months, usually at members' homes.

• Conduct quarterly in-person home visits and provide monthly phone follow-ups.

• Organize support services pertaining to social integration, community resources, employment, housing, and other non-medical necessities.

• Ensure the delivery of cost-effective services.

• Assess risk factors and provide education to members.

• Maintain precise case notes, service authorizations, and updates to the Member Care Plan.

• Serve members located in Green and Lafayette counties.

• Report directly to the Manager of Care Coaching.

⛳️ Requirements

• Bachelor’s degree in human services or a related field, with a minimum of 1 year of experience working with frail elders or adults with intellectual, developmental, or physical disabilities; alternatively, a Bachelor’s degree in another discipline with at least 3 years of such experience.

• Willingness to travel up to 40% of the time for member visits.

• Possession of a valid state driver’s license.

• Evidence of personal vehicle liability insurance with coverage of at least 100/300/100 limits.

• Ideally, reside within 45 minutes or less of the designated coverage area.

• Previous case management experience is preferred.

• Familiarity with electronic case note documentation is preferred.

• Understanding of community health and social service agencies along with additional community resources is preferred.

• Patient-facing role requiring TB screening.

• Minimum home internet speed of 25 Mbps download and 10 Mbps upload is required for home or hybrid home/office employees.

• A dedicated workspace free from ongoing interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Mileage reimbursement for work-related travel.

• Remote work arrangement.

• Training or meeting travel to Humana offices.

• TB screening program.