Case Manager Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Coordinate client medical appointments and maintain updated treatment calendars.

• Obtain medical records and invoices, ensuring consistent follow-up with providers until received.

• Organize and update case files within the firm's case management software.

• Monitor deadlines and pending items, alerting the case manager to any potential risks.

• Liaise with clients, medical professionals, and insurance agents to gather missing information.

• Draft correspondence, forms, and basic status updates.

• Always uphold client confidentiality.

• Act as the primary assistant to a case manager, adhering to daily priorities.

⛳️ Requirements

• Minimum of 2 years of experience supporting case managers in a US personal injury law firm.

• Practical experience in scheduling medical appointments and procuring medical records and invoices.

• Excellent written and verbal communication skills in English.

• Highly organized and detail-oriented, demonstrating dependable follow-through across multiple active cases.

• Proficient in Microsoft Office or Google Workspace, as well as a legal case management platform.

• Availability for full-time work during US Pacific business hours.

• Access to reliable internet and a dedicated workspace.

• Experience with premises liability cases (such as slip-and-fall or trip-and-fall) is a plus.

• Familiarity with remote desktop access to a firm's systems is advantageous.

🏝️ Benefits

• Full-time contractor position.

• Opportunity for remote work.

• Work schedule aligned with US Pacific Time (PST).