Care Navigator

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Interact directly with EMTs or Paramedics at the scene of low acuity 911 calls to evaluate the circumstances and assess the suitability of a telehealth consultation.

• Organize and facilitate smooth telehealth consultations between on-site crew members and medical professionals.

• Utilize computer, camera, and microphone equipment to oversee video consultations and associated documentation.

• Liaise with healthcare providers, patients, and emergency responders to guarantee accurate information exchange and care coordination.

• Manage multiple responsibilities in a dynamic environment while maintaining attention to detail and effective prioritization.

• Uphold confidentiality and comply with HIPAA regulations.

• Engage in continuous training and development in telehealth and emergency medical coordination.

⛳️ Requirements

• Demonstrated experience in a healthcare environment, telehealth, or emergency response coordination is highly preferred.

• Strong technical abilities, with proficiency in navigating and troubleshooting computer, camera, and microphone systems effectively.

• Exceptional communication skills, both verbal and written, with the capacity to articulate complex information clearly and succinctly.

• Capability to work autonomously and collaboratively within a team, showcasing initiative and problem-solving abilities.

• High school diploma or equivalent is required.

• Additional certification or training in emergency medical services, nursing, or related fields is advantageous.

• Availability to work 12-hour shifts, including days or nights, weekends, and holidays, following a 2/3/2 rotating schedule.

🏝️ Benefits

• Competitive salary with opportunities for advancement.

• Comprehensive health benefits package.

• Flexible scheduling options.

• Support for professional development and training.