Care Navigator

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Design, evaluate, and manage care coordination activities tailored to member requirements

• Create or assist in crafting individualized care/service plans

• Inform members and their families/caregivers about available services and benefit options

• Assess member needs, obstacles to care, existing resources, and propose or facilitate care strategies

• Identify necessary providers, specialists, and community resources for comprehensive care

• Offer psychosocial and resource assistance for employment, education, housing, food, participant direction, independent living, justice, and foster care needs

• Connect members, families, and caregivers with care provider teams to guarantee timely access to services

• Track progress towards care plan objectives and monitor any changes in member status

• Collaborate with healthcare professionals on updates to care plans and address identified member needs

• Collect, record, and preserve member information and care management activities to ensure regulatory compliance

• Conduct in-person visits to evaluate member needs and work with service providers or resources

• Provide education regarding procedures, healthcare provider instructions, care options, referrals, and healthcare benefits

• Execute other assigned responsibilities while adhering to all policies and standards

⛳️ Requirements

• Bachelor's degree with 2–4 years of relevant experience

• Alternatively, equivalent experience gained through the attainment of suitable knowledge, responsibilities, scope, and skills commensurate with this position

• If possessing clinical licensure, must be a graduate of an Accredited School of Nursing

• Current state clinical license is preferred

• Outstanding communication and customer service capabilities

• Experience collaborating with multidisciplinary teams

• Strong problem-solving skills

• Proficient in computer applications

• Effective organizational and time-management abilities

• Capacity to operate independently as a self-starter

• Must reside in Montgomery County, Ohio, or in Butler, Warren, Greene, Clinton, Clark, Miami, or Darke County

• Availability to work Monday through Friday, from 8:00 AM to 5:00 PM

🏝️ Benefits

• Competitive salary

• Health insurance coverage

• 401K retirement plan

• Stock purchase options

• Tuition reimbursement opportunities

• Paid time off in addition to holidays

• Flexible work arrangements including remote, hybrid, field, or office schedules

• Additional incentive programs may be part of total compensation

• Equal opportunity employer dedicated to diversity