Care Manager – RCT

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Act as the main contact for designated members.

• Provide continuous care management and advocacy.

• Perform thorough member-needs evaluations employing person-centered planning techniques and organizational tools.

• Create, execute, and oversee personalized care plans.

• Collaborate with members, their families, and multidisciplinary support teams.

• Coordinate services among various providers, agencies, and community resources.

• Address the physical, behavioral, and social health requirements of members.

• Revise assessments and care plans as members' needs and situations evolve.

• Engage with primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians.

• Maintain remote availability from 8:30 a.m. to 5:00 p.m., travel within the community to meet with members, and attend meetings as necessary.

⛳️ Requirements

• Must fulfill Qualified Professional (QP) criteria.

• Fully licensed by the NC governing board that regulates Human Services professions; OR fully licensed RN authorized to practice in North Carolina by the NC Board of Nursing with a minimum of four years’ experience in the MH/DD/SA population; OR a master's degree in a human service field along with one year of full-time experience in MH/DD/SA; OR a bachelor's degree in a human service field with two years of full-time experience in MH/DD/SA; OR a bachelor's degree in a different field combined with four years of full-time experience in MH/DD/SA.

• Substance abuse professional alternatives necessitate the specified supervised experience in alcoholism and drug abuse counseling.

• If serving LTSS members, at least two years of previous experience in LTSS and/or HCBS coordination, care delivery monitoring, and care management is required.

• Must possess a valid driver's license.

• Must live within Trillium's Southern Region: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, or Wayne County, North Carolina.

• Must be able to travel within the designated area as needed.

• Must successfully pass a drug test as a prerequisite for employment.

• Resume must detail employer names, dates of employment, average weekly hours, key responsibilities, educational background, and licensure/certification details.

• Preferred: degree in health, psychology, sociology, social work, nursing, or another relevant human services field.

🏝️ Benefits

• A collaborative, mission-focused work environment.

• Competitive benefits package.

• Work-from-home options available for most roles.

• Flexible work schedules with management approval for certain positions.

• Health insurance with no premium for employee coverage.

• Flexible Spending Accounts.

• 24 days of Paid Time Off (PTO) plus 12 paid holidays during the first year.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k plan with a 5% employer match and immediate vesting.

• Qualifying employer for Public Service Loan Forgiveness (PSLF).

• Quarterly stipend for supplies needed for remote work.

• Opportunities for professional development.

• A diverse and inclusive workplace culture.