Care Manager – RCT

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee, engage, support, and conduct outreach for members enrolled in Tailored Care Management.

• Conduct thorough assessments to identify members' needs and analyze outcomes.

• Develop and uphold integrated care plans that encompass physical health, mental health, social support, lifestyle, community involvement, and well-being risks.

• Act as the primary contact for members.

• Collaborate with multidisciplinary care teams, including providers, specialists, care manager extenders, transition personnel, and caretakers/legal guardians.

• Organize regular in-person and telephonic meetings with members.

• Consult with providers to collect and disseminate relevant information regarding members' care.

• Work remotely from 8:30 am to 5:00 pm and travel within the community to meet members and participate in meetings as necessary.

⛳️ Requirements

• Must fulfill Qualified Professional (QP) criteria.

• Fully licensed by the North Carolina governing board overseeing Human Services professions, or possess a valid RN license to practice in North Carolina as per the NC Board of Nursing.

• RN pathway necessitates four years of full-time experience with the MH/DD/SA population served.

• A master's degree in a human service field along with one year of full-time experience in MH/DD/SA, or one year of supervised counseling experience in alcoholism and drug abuse.

• A bachelor's degree in a human service field plus two years of full-time MH/DD/SA experience, or two years of supervised counseling experience in alcoholism and drug abuse.

• A bachelor's degree in a different field accompanied by four years of full-time MH/DD/SA experience, or four years of supervised counseling experience in alcoholism and drug abuse.

• If working with LTSS members, a minimum of two years of previous experience in LTSS and/or HCBS coordination, care delivery monitoring, and care management.

• Must possess a valid driver's license.

• Residency in Trillium's North Central Region: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, or Wilson counties is required.

• Ability to travel within the designated catchment area as needed.

• Successful completion of a drug test is a prerequisite for employment.

🏝️ Benefits

• Competitive benefits package.

• Availability of work-from-home options for most positions.

• Flexible work schedules with management approval for certain roles.

• Health insurance with no premium cost for employee coverage.

• Flexible Spending Accounts.

• 24 days of Paid Time Off (PTO).

• 12 paid holidays during the first year of employment.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k plan with a 5% employer match and immediate vesting.

• Qualifying employer for Public Service Loan Forgiveness (PSLF).

• Quarterly stipend for remote work supplies.