Care Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver comprehensive, whole-person care management to members within a managed care setting.

• Act as the primary contact for assigned members, offering continuous care management and advocacy.

• Perform thorough assessments of member needs utilizing person-centered planning techniques and organizational tools.

• Create, execute, and monitor tailored care plans in collaboration with members, their families, and multidisciplinary support teams.

• Coordinate services among providers, agencies, and community resources to meet physical, behavioral, and social health requirements.

• Ensure that assessments and care plans are revised to reflect updates in member needs and situations.

• Maintain compliance with regulatory and organizational standards.

• Travel within the designated catchment area as necessary.

⛳️ Requirements

• Must fulfill QP status.

• Fully licensed by the NC governing board overseeing Human Services professions; OR a fully licensed RN authorized to practice in North Carolina by the NC Board of Nursing with four years of full-time experience with the MH/DD/SA population served; OR a master's degree in a human service field with one year of full-time MH/DD/SA experience or qualifying supervised substance-abuse counseling experience; OR a bachelor's degree in a human service field with two years of full-time MH/DD/SA experience or qualifying supervised substance-abuse counseling experience; OR a bachelor's degree in another field with four years of full-time MH/DD/SA experience or qualifying supervised substance-abuse counseling experience.

• If serving members with LTSS needs, must also have a minimum of two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience; this may be concurrent with QP experience.

• Licensure and/or certification may be accepted as outlined above.

• Must possess a valid driver's license.

• Must reside in North Carolina and within Trillium's South Central Region or within 75 miles, including Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne counties.

• Must be able to travel within the catchment area as necessary.

• All candidates must successfully pass a drug test as a condition of employment.

• Resume must detail employer names, dates of service, average hours worked per week, key job responsibilities, educational background, and licensure/certification information if applicable.

🏝️ Benefits

• A collaborative, mission-driven work environment

• Competitive benefits and work-from-home options for most positions

• Opportunities for professional development in a diverse and inclusive culture

• Flexible work schedules available with management approval for certain roles

• Work-from-home options offered for the majority of positions

• Health Insurance with no premium for employee coverage

• Flexible Spending Accounts

• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year

• NC Local Government Retirement Pension (defined-benefit plan)

• 401k with 5% employer match and immediate vesting

• Public Service Loan Forgiveness (PSLF) qualifying employer

• Quarterly stipend for remote work supplies