Care Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver comprehensive care coordination and oversight for members with primary Intellectual or Developmental Disabilities, as well as potential secondary mental health, substance use, or intricate medical/physical health requirements.

• Perform assessments, monitoring, and intricate care coordination to guarantee quality support and compliance with waiver stipulations.

• Facilitate integrated care management through collaboration with multidisciplinary teams and appropriate referrals.

• Employ person-centered planning techniques and strategies to collect information and address individual needs effectively.

• Provide education and support to members regarding their rights and responsibilities, encouraging them to exercise these rights.

• Conduct Discovery activities, including information collection and assessment, as a key part of the planning process.

• Inform members and their legally responsible parties about Medicaid, state-funded services, service choices, requirements, and available natural and community resources.

• Assist members and their legally responsible parties in selecting service providers through an objective lens.

• Serve children, adolescents, and adults who have Intellectual/Developmental Disabilities.

⛳️ Requirements

• Must fulfill QP status.

• Fully licensed by the NC governing board overseeing Human Services professions; OR possess a fully licensed RN credential to practice in North Carolina issued by the NC Board of Nursing alongside four years of full-time MH/DD/SA experience; OR hold a master's degree in a human services field with one year of full-time MH/DD/SA experience; OR possess a bachelor's degree in a human services field with two years of full-time MH/DD/SA experience; OR have a bachelor's degree in a different field alongside four years of full-time MH/DD/SA experience.

• If working with members requiring LTSS, at least two years of prior experience in LTSS and/or HCBS coordination, care delivery monitoring, and care management is essential.

• A valid driver's license is required.

• Candidates must reside in North Carolina and be within 75 miles of Trillium's South Central Region.

• Eligible counties in the South Central Region include Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne.

• Willingness to serve all counties in the region, including Duplin, Sampson, and Pender counties, is necessary.

• Must be able to travel within the designated catchment area as needed.

• Preferred: Bachelor's degree in human services.

• Preferred: Experience with the Innovation Waiver or IDD population along with skills in writing person-centered plans.

• All applicants must successfully pass a drug test as a condition of employment.

🏝️ Benefits

• Competitive benefits package.

• Options for remote work available for most positions.

• Flexible work schedules with some roles requiring management approval.

• Health Insurance with no premium cost for employee coverage.

• Flexible Spending Accounts available.

• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k plan with a 5% employer match and immediate vesting.

• Qualifying employer for Public Service Loan Forgiveness (PSLF).

• Quarterly stipend provided for remote work supplies.