Care Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver intricate care coordination and oversight for members with primary Intellectual or Developmental Disabilities, along with potential secondary mental health, substance abuse, or complex medical/physical health requirements.

• Perform assessments, monitoring, and elaborate care coordination to guarantee quality support and compliance with waiver regulations.

• Facilitate integrated care management through collaboration across multidisciplinary teams and referrals.

• Provide services to children, adolescents, and adults with Intellectual or Developmental Disabilities.

• Employ person-centered planning techniques to collect information, understand members, and meet individual needs.

• Offer education and support concerning members' rights and responsibilities.

• Complete Discovery activities as part of the planning process.

• Inform members or their legally responsible representatives about Medicaid and state-funded services, options, requirements, and community resources.

• Assist members or their legally responsible representatives in objectively selecting service providers.

• Travel within the designated catchment area as necessary.

⛳️ Requirements

• Must possess QP status.

• Fully licensed by the NC governing board that regulates Human Services professions; OR a fully licensed RN authorized to practice in North Carolina by the NC Board of Nursing with four years of full-time experience in the MH/DD/SA population; OR a master's degree in a human service field with one year of full-time experience in MH/DD/SA; OR a bachelor's degree in a human service field with two years of full-time experience in MH/DD/SA; OR a bachelor's degree in another field with four years of full-time experience in MH/DD/SA.

• Substance abuse professionals are required to have the necessary supervised experience in alcoholism and drug abuse counseling.

• If providing services to members with LTSS needs, must have a minimum of two years of previous LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.

• A valid driver's license is required.

• Must reside in Trillium's North Central Region: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, or Wilson counties.

• Ability to travel within the catchment area as required.

• Must be legally authorized to work in the United States without the need for sponsorship now or in the future.

• Preferred: experience with the Innovation Waiver or IDD population.

• Preferred: experience in care management.

• All candidates must successfully pass a drug test as a condition of employment.

• Resume must detail employer names, dates of service, average weekly hours worked, key job responsibilities, education background, and licensure/certification information if applicable.

🏝️ Benefits

• Competitive benefits package.

• Work-from-home options available for most positions.

• Flexible work schedules subject to management approval for certain roles.

• Health Insurance with no premium cost for employee coverage.

• Flexible Spending Accounts.

• 24 days of Paid Time Off (PTO) along with 12 paid holidays in the first year.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k plan with a 5% employer match and immediate vesting.

• A qualifying employer for Public Service Loan Forgiveness (PSLF).

• Quarterly stipend for remote work supplies.

• A collaborative, mission-driven work environment.

• Opportunities for professional development within a diverse and inclusive culture.