Care Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Provide comprehensive care coordination and monitoring for members with primary Intellectual or Developmental Disabilities, along with potential secondary mental health, substance abuse, or complex medical/physical health issues.

• Carry out assessments, monitoring, and intricate coordination of care.

• Ensure high-quality support while adhering to waiver requirements.

• Facilitate integrated care management through collaboration among multidisciplinary teams and referrals.

• Utilize person-centered planning methods and strategies to collect information and address individual needs effectively.

• Educate and empower members to understand and exercise their rights and responsibilities.

• Complete Discovery activities, which include information gathering and assessments.

• Inform members and their legally responsible representatives about Medicaid, state-funded services, service options, processes, and available natural and community resources.

• Assist members and their legally responsible representatives in making objective choices regarding service providers.

• Serve individuals of all ages—children, adolescents, and adults—with Intellectual and Developmental Disabilities.

• Travel within the designated catchment area as necessary.

⛳️ Requirements

• Must fulfill QP status.

• Fully licensed by the NC governing board overseeing Human Services professions; OR a fully licensed RN authorized to practice in North Carolina by the NC Board of Nursing with four (4) years of full-time experience with the MH/DD/SA population; OR possess a master's degree in a human service field with one year of full-time MH/DD/SA experience; OR hold a bachelor's degree in a human service field with two years of full-time MH/DD/SA experience; OR have a bachelor's degree in another field and four years of full-time MH/DD/SA experience.

• Substance abuse professionals must possess applicable supervised experience in alcoholism and drug abuse counseling.

• If serving members with LTSS needs, a minimum of two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience is required.

• A valid driver's license is mandatory.

• Candidates must reside in North Carolina and within 75 miles of Trillium's Southern Region, including Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, or Scotland counties.

• Ability to travel within the catchment area as required is essential.

• All candidates must successfully pass a drug test as a condition of employment.

• Preferred: Bachelor's degree in human services.

• Preferred: Experience with the Innovation Waiver or IDD population, including writing person-centered plans.

🏝️ Benefits

• Competitive benefits package.

• Options for remote work for most positions.

• Flexible work schedules available with management approval for certain roles.

• Health Insurance with no premium required for employee coverage.

• Flexible Spending Accounts.

• 24 days of Paid Time Off (PTO) plus 12 paid holidays during the first year of employment.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k plan with a 5% employer match and immediate vesting.

• Employer qualifying for Public Service Loan Forgiveness (PSLF).

• Quarterly stipend provided for remote work supplies.

• A collaborative, mission-driven work environment.

• Opportunities for professional development in a diverse and inclusive culture.