Care Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver intricate care coordination and oversight for members with primary Intellectual or Developmental Disabilities, along with potential secondary mental health, substance use, or complex medical/physical health requirements.

• Perform assessments, monitoring, and intricate coordination of care.

• Guarantee quality support and compliance with waiver regulations.

• Facilitate integrated care management through collaborative multidisciplinary efforts and referrals.

• Employ person-centered planning techniques and strategies to collect information and address individual requirements.

• Offer education and support concerning members' rights and obligations.

• Conduct Discovery activities, including information collection and assessment.

• Inform members and legally responsible parties about Medicaid and state-funded services, service options, requirements, and available natural and community resources.

• Assist members and their legally responsible parties in objectively selecting service providers.

⛳️ Requirements

• Must fulfill QP status.

• Fully licensed by the NC governing board that oversees Human Services professions; OR a fully licensed RN authorized to practice in North Carolina by the NC Board of Nursing with four years of full-time MH/DD/SA experience; OR a master's degree in a human service field with one year of full-time MH/DD/SA experience; OR a bachelor's degree in a human service field with two years of full-time MH/DD/SA experience; OR a bachelor's degree in a different field along with four years of full-time MH/DD/SA experience.

• Substance abuse professional alternatives require documented supervised experience in alcoholism and drug abuse counseling as specified.

• For members requiring LTSS, a minimum of two years of prior experience in LTSS and/or HCBS coordination, care delivery monitoring, and care management is necessary.

• Must possess a valid driver's license.

• Must reside in North Carolina and within Trillium's Northern Region: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, and Warren counties.

• Must be able to travel within the catchment area as needed.

• All candidates must successfully pass a drug test as a prerequisite for employment.

• Preferred: bachelor's degree in human services.

• Preferred: experience with the Innovation Waiver or IDD population and proficiency in writing person-centered plans.

🏝️ Benefits

• A collaborative, mission-driven work environment.

• Competitive benefits and work-from-home options available for most positions.

• Opportunities for professional development in a diverse and inclusive culture.

• Flexible work schedules available for some roles with management approval.

• Health Insurance with no premium for employee coverage.

• Flexible Spending Accounts.

• 24 days of Paid Time Off (PTO) plus 12 paid holidays during your first year.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k with a 5% employer match and immediate vesting.

• Public Service Loan Forgiveness (PSLF) qualifying employer.

• Quarterly stipend for remote work supplies.