Care Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, evaluate, and implement intricate care management strategies primarily focused on mental and behavioral health requirements.

• Assess member needs through phone consultations or in-home visits, and propose or facilitate care and service strategies.

• Engage in outreach through telephonic, digital, home, and various site visits.

• Create and maintain ongoing care plans for members with high acuity.

• Identify and connect with providers, specialists, and community resources for mental health and substance use disorder treatment.

• Coordinate efforts among members, families, caregivers, community resources, and care provider teams.

• Oversee care plans, monitor member status, treatment side effects, complications, and clinical symptoms.

• Facilitate care coordination and ensure timely access to necessary care and services.

• Gather, document, and preserve member information and care management activities to ensure regulatory compliance.

• Educate members and families on procedures, provider guidelines, treatment options, referrals, and healthcare benefits.

• Provide feedback on leadership opportunities to enhance care quality and cost-effectiveness.

• Adhere to all policies and standards.

• Perform additional duties as required.

⛳️ Requirements

• Candidates must be residents of Georgia.

• An active RN license or a Licensed Master’s Behavioral Health Professional credential is necessary, such as LCSW, LMSW, LMFT, LMHC, or LPC.

• A Master’s degree in Behavioral Health or Social Work, or a degree from an accredited nursing program is required.

• 2–4 years of relevant experience is essential.

• Behavioral health experience is needed for the applicable RN or Licensed Master’s Behavioral Health Professional credential.

• Strong skills in time management and assessment are required.

• Experience with telephonic communication is necessary.

• Excellent communication and customer service skills are a must.

• A solid understanding of behavioral health is required.

• Strong organizational skills are essential.

• Proficiency in computer usage is necessary.

🏝️ Benefits

• Competitive compensation.

• Health insurance coverage.

• 401K retirement plan.

• Stock purchase plans.

• Tuition reimbursement opportunities.

• Paid time off along with holidays.

• Flexible work arrangements including remote, hybrid, field, or office schedules.

• Additional incentives may be included in the overall compensation package.

• An equal opportunity employer dedicated to promoting diversity.