Care Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver a comprehensive, client-focused approach to client care.

• Perform assessments and ongoing reassessments.

• Oversee the management of extensive care related to medical and cognitive aspects of aging.

• Formulate and execute detailed care plans.

• Monitor, evaluate, and document changes in client conditions, preferences, challenges/opportunities, medical orders, family requests, and other relevant care plan details.

• Observe, assess, and report on client status, interventions, and outcomes.

• Collaborate with formal and informal social support networks and families to address client needs.

• Offer guidance, resources, and information to assist families and clients in making informed medical choices.

• Manage clients' electronic health records, including billing processes.

• Organize resources for client care.

• Communicate with physicians, attorneys, fiduciaries, hospice staff, and community personnel on behalf of clients.

• Establish and maintain referral resources.

• Identify, coordinate, manage, and advocate for client services.

• Carry out additional responsibilities as assigned by the supervisor.

• Provide assessment and monitoring, planning and problem-solving, education and advocacy, as well as coaching for family caregivers.

⛳️ Requirements

• Minimum of 5 years’ experience in community, hospital, hospice, or home health case management.

• Preferred Bachelor’s or master’s degree in a healthcare-related discipline.

• Certification as a Care Manager (CMC) or Certified Case Manager (CCM).

• Proven knowledge of aging, dementia, and/or disabilities.

• Experience with complex family systems and dynamics.

• Proficiency in computer applications: MS Office, Electronic Health Records, and Internet navigation.

• Strong customer service and problem-solving abilities.

• Excellent verbal and written communication skills.

• Detail-oriented with the capacity to manage fast-paced processes.

• Ability to lift and carry weights up to 10–15 pounds.

• Capability to sit, stand, and walk for extended periods during the workday.

• Regular local travel using personal vehicle to client residences is required.

• Proficient in using standard office equipment such as personal computers, laptops, telephones, and photocopiers.

• Applicants from California must provide timely and accurate positive fingerprint identification as a condition of employment.

• Must be eligible to work in the US, as indicated by “Fully Remote - US.”

🏝️ Benefits

• Medical/Dental/Vision Insurance (for full-time employees).

• TouchCare VirtualCare (for full-time employees).

• Life Insurance (for full-time employees).

• Health Savings Account (for full-time employees).

• Flexible Spending Account (for full-time employees).

• 401(k) Matching (for full-time employees).

• Employee Assistance Program (for full-time employees).

• PTO Plan for Non-Exempt Employees (for full-time employees).

• Flexible PTO Plan for Exempt Employees (for full-time employees).

• Holidays and Floating Holidays (for full-time employees).

• Pet Insurance (for full-time employees).

• Access to training, resources, and support.

• Opportunity for fulfilling work.

• A rewarding career.

• A supportive work environment.