Care Management Support Assistant

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Assist in the administration of Care Management

• Offer nonclinical support for assessments

• Assess the needs and requirements of enrollees to help achieve or sustain optimal wellness

• Direct enrollees and their families towards suitable care and wellbeing resources

• Enable interactions with the relevant resources

• Execute a variety of moderately complex administrative, operational, and customer support tasks

• Conduct computations and engage in semi-routine assignments

• Occasionally visit Humana offices for training sessions or meetings

⛳️ Requirements

• Must be a resident of Oklahoma

• A minimum of 3 years of technical expertise with Microsoft Word, Excel, and Outlook

• Experience in administration support within the healthcare sector

• Knowledge of care and well-being resources

• A strong desire to contribute to an organization devoted to enhancing consumer experiences

• Associate's Degree is preferred

• Proficiency in Microsoft Access is preferred

• Home internet connection with at least 25 Mbps download speed and 10 Mbps upload speed

• Suggested connection types include wireless, wired cable, or DSL

• Capability to work from a dedicated area without ongoing interruptions to safeguard member PHI/HIPAA information

🏝️ Benefits

• Medical benefits

• Dental benefits

• Vision benefits

• 401(k) retirement savings plan

• Paid time off

• Company holidays

• Personal holidays

• Paid parental leave

• Paid caregiver leave

• Short-term disability

• Long-term disability

• Life insurance

• Self-provided home internet arrangement for remote work

• Remote work from a dedicated space