Care Coordinator II

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Assist with care management initiatives and designated member teams.

• Ensure that services are provided by healthcare professionals and partners.

• Conduct member outreach through phone calls or home visits.

• Review care plans/service plans, discuss next steps, available resources, questions, concerns, and ongoing education.

• Coordinate care activities among healthcare and community providers, partners, members, and caregivers.

• Address inquiries, requests, and concerns from members and providers regarding care plans/service plans.

• Collaborate with care managers, practitioners, and others to ensure member services and continuity of care.

• Assist with service assessments/screenings and record member care needs.

• Maintain and document member records in accordance with state and regulatory standards.

• Share records with providers as necessary.

• Assess needs and refer to care managers, community organizations, and disease management specialists.

• Educate members about available benefits and resources.

• Perform other assigned tasks and adhere to all policies and standards.

⛳️ Requirements

• Must be a resident of Kansas.

• Experience in Behavioral Health is preferred.

• High School diploma or GED is required.

• 1–2 years of related experience is necessary.

• For the Arkansas Total Care plan: Bachelor's degree in a social science or health-related field OR a high school diploma with at least one (1) year of experience in coordinating care for clients with developmental/intellectual disabilities or behavioral health clients.

• For the Arkansas Total Care plan: a driver's license is mandatory.

• For the Arkansas Total Care plan: a child and adult maltreatment check is required prior to hiring and must be renewed periodically.

• For the Arkansas Total Care plan: a drug screening is required at the time of hire and must be repeated periodically.

• For the Arkansas Total Care plan: residents of Arkansas or border cities are required.

• For the Arkansas Total Care plan: 30% travel is necessary.

• Must comply with policies, contractual obligations, and regulatory guidelines and standards.

• Ability to identify needs and refer to Care Manager, community organizations, and Disease Manager.

🏝️ Benefits

• Health insurance.

• 401K plan.

• Stock purchase options.

• Tuition reimbursement assistance.

• Paid time off in addition to holidays.

• Flexible arrangements for remote, hybrid, field, or office work schedules.

• Additional incentive programs may be included in total compensation.

• A comprehensive benefits package, subject to program eligibility.