Care Coordinator – Determination of Needs

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide education to families regarding the Ontario Autism Program, highlighting available options and services.

• Ensure that applicant information is accurately maintained and updated in the database.

• Assist families in making informed choices regarding the next steps for Core Clinical Services.

• Empower applicants and communities to recognize and support Autistic Children and Youth by valuing their strengths, competencies, expertise, resilience, and abilities.

• Promote inclusion, personal development, and active community participation.

• Participate in team meetings and training sessions aimed at supporting operational objectives.

• Attend mandatory training related to the determination of needs process, data collection tools, and associated business procedures.

• Conduct determination of needs interviews following a defined procedure to evaluate children’s support needs and establish funding amounts for Core Clinical Services.

• Gather information and provide feedback to enhance the determination of needs tool and process.

• Act as a secondary reviewer when necessary to uphold quality measures, including inter-rater reliability.

• Contribute to the organization’s operational goals and other business initiatives.

⛳️ Requirements

• Bachelor’s Degree with at least 3 years of experience in human services, social services, or a clinically related field, particularly in supporting families of children with Autism Spectrum Disorder (ASD) and/or developmental disabilities. An equivalent combination of education and relevant experience will be accepted.

• Adopts a family-centered, person-directed approach to support.

• Exhibits flexibility in engaging with families and is comfortable navigating difficult conversations with compassion and empathy.

• Experience in working with children and youth on the autism spectrum and their families, including conducting assessments or family interviews, is an advantage.

• Possesses a thorough understanding of the challenges faced by individuals with autism, intellectual, or developmental disabilities throughout their lifespan.

• Extensive knowledge of the developmental services sector and community resources available in the designated region.

• Excellent skills in relationship-building, collaboration, and conflict resolution within a system-wide environment.

• Strong critical thinking, problem-solving, and decision-making abilities.

• Familiarity with clinical terminology and the capacity to communicate effectively with families using accessible language.

• General understanding of typical child development.

• Fluency in written and oral French, Mandarin, or Cantonese is highly preferred; knowledge of additional languages and experience with Indigenous families are beneficial.

• Demonstrates sound professional judgment, the ability to manage multiple priorities, work independently, and adapt flexibly.

• Proficient in database management, email, Microsoft Office applications, social media, and other technological tools.

• Detail-oriented and capable of completing administrative tasks in a fast-paced environment with tight deadlines.

• Strong commitment to social justice, equity, inclusion, and cultural competency.

• A current police reference check is required.

• Availability to work evenings and weekends on a regular basis.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Supportive work environment that values diversity and inclusion.

• Flexible work schedule to promote work-life balance.