Care Advocate

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Inform potential clients about options for acquiring additional dental, vision, and auditory insurance coverage.

• Establish a consistent schedule of calls to engage and maintain relationships with prospects and key healthcare decision-makers.

• Implement sales best practices and educational guidelines to optimize the conversion rate from prospect to policy.

• Work collaboratively with Partners and Clinical Coordinators to resolve service-related issues and uphold quality standards.

• Refresh resident and facility account details in the existing database.

• Continuously develop and enhance product and technical knowledge.

• Market Medicare supplemental policies, including Vision, Dental, Audiology, and Podiatry.

• Achieve or surpass monthly sales goals.

• Execute additional job-related tasks as assigned.

⛳️ Requirements

• A state-issued Health insurance license is required.

• An Associate or Bachelor’s degree is preferred, or equivalent professional experience.

• Prior experience in selling supplemental policies, including Vision, Dental, Audiology, and Podiatry, is preferred.

• Background in the healthcare industry with familiarity in supplemental insurance policies is preferred.

• Proven experience making outbound calls and successfully engaging prospects.

• Proficient verbal and written communication skills in English are mandatory.

• Fluency in Spanish or Mandarin is an advantage.

• Competency in Microsoft Word, Excel, Outlook, and other technology platforms used by the company.

• Ability to prioritize and organize work tasks efficiently.

• Proven accuracy, thoroughness, and attention to detail.

• Capacity to adapt to change, manage competing priorities, and navigate unexpected situations.

• Reliable and responsive to management instructions.

• Strong problem-solving skills with a focus on addressing prospect or client issues.

• Customer service skills, including the ability to manage challenging customer interactions and respond promptly to needs.

• Capability to work collaboratively within a team environment.

🏝️ Benefits

• Full equipment is provided.

• Competitive base salary with unlimited commission potential.

• Comprehensive paid training program.

• Activity-based onboarding bonuses for new employees.

• Clear opportunities for career advancement.

• Flexible scheduling options available.

• Paid Time Off (PTO) and Paid Holidays for full-time employees.

• 401(k) Retirement Plan with company matching.

• Medical, dental, and vision insurance coverage.

• Company contribution to Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Company-paid Employee Assistance Program (EAP).

• Life and disability insurance coverage.