Card Scheme Operations Specialist

This is a fully remote position, open to applicants in Cyprus.

📋 Description

• Observe and analyze Visa and Mastercard bulletins, mandates, regulatory changes, and operational updates.

• Evaluate the implications of scheme modifications and facilitate their implementation with the appropriate internal stakeholders.

• Assist with scheme integrations and modifications, encompassing certifications, testing, and new scheme programs or services.

• Prepare and submit obligatory reports to Visa and Mastercard, including compliance, PCI DSS, quarterly, and other scheme-related documentation.

• Coordinate and manage replies to requests, inquiries, and investigations from card schemes.

• Maintain internal registers, trackers, and operational records.

• Own and manage internal knowledge bases and documentation, which includes Confluence pages and process documentation.

• Provide support to internal teams with guidance on scheme-related matters and best practices.

• Collaborate with Product, Operations, Compliance, Finance, Risk, and Engineering teams to ensure alignment with scheme requirements.

• Contribute to process enhancements and operational efficiency initiatives within the card business.

⛳️ Requirements

• Over 1 year of direct experience working with Visa and/or Mastercard schemes (as an acquirer, issuer, processor, PSP, or with the schemes themselves).

• Practical understanding of scheme rules and operating regulations, with experience applying them in daily operations.

• Familiarity with scheme procedures, such as mandate implementation, scheme reporting, compliance programs, and managing scheme inquiries or investigations.

• Proficiency with Visa Online, Mastercard Connect, or similar scheme portals and tools.

• Experience with scheme integrations, including certifications, testing, onboarding to new scheme services, or implementing technical and operational scheme changes.

• Strong analytical and problem-solving abilities, capable of investigating and interpreting complex operational issues.

• Exceptional attention to detail and organizational capabilities.

• Effective written and verbal communication skills in English.

• Ability to manage multiple priorities and work independently in a dynamic environment.

• Knowledge of PCI DSS and scheme compliance programs (e.g., fraud and chargeback monitoring) is preferred.

• Experience in a fintech, payments, or regulated financial services environment is preferred.

🏝️ Benefits

• Competitive salary and an appealing employee benefits package.

• Health insurance to promote your well-being.

• Educational bonus to aid your professional growth and continuous learning.

• Flexible working environment founded on trust and accountability.