Card Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Prepare clients for the implementation of Keystone by planning card products, configuring card databases, and handling card conversion data.

• Collect and analyze development specifications and interfaces via conversion data.

• Collaborate closely with clients and work alongside Card Analysts and the Conversion departments.

• Serve as the main point of contact between Card Services and Development.

• Develop a comprehensive understanding of the KeyStone product and the card conversion processes.

• Conduct card mapping, set up cards, and gather specifications with guidance from senior Card Analysts.

• Analyze and document client products, services, and processes to ensure that the core offerings meet client requirements.

• Facilitate installations and test new versions of card-related interfaces and application software.

• Diagnose issues and recommend product enhancements to safeguard clients against errors.

• Carry out other job-related responsibilities as assigned.

⛳️ Requirements

• Between three to twelve months of relevant or comparable experience.

• An associate degree OR completion of a specialized course at a business or trade school OR completion of specialized training courses provided by equipment vendors OR job-specific skills obtained through on-the-job training or an apprenticeship program.

• Strong written and verbal communication abilities.

• Understanding of basic concepts related to card processing networks.

• Familiarity with the card conversion process, including network balancing, certification testing, card conversion exception reports, and card validation.

• Knowledge of basic technical specifications for custom items.

• Capability to gather and analyze development specifications and interfaces through conversion data.

• Ability to adhere to team, division, and established procedures.

• Enthusiasm for acquiring additional skills and tools on the job.

🏝️ Benefits

• Competitive salary.

• 401(k) retirement plan.

• Comprehensive paid time off policy.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• 401(k) matching contributions.

• Discretionary profit-sharing.

• Discretionary annual bonus.

• Wellness programs including yoga and massages.

• Bi-weekly engagement activities such as coffee tastings and trivia.

• Opportunities for community involvement.

• Professional development support.

• Designated growth days.

• Vacation days.

• Floating holidays.

• Sick leave.

• Parental leave.

• Company band participation.

• Basketball activities.

• Flag football opportunities.

• Volleyball activities.