Business Systems Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of NetSuite from start to finish, encompassing configuration, workflows, saved searches, SuiteScript, roles, permissions, and essential Finance, Operations, and Supply Chain processes.

• Develop and sustain integrations that link NetSuite with the e-commerce platform, Marketplace, 3PLs, payment/tax providers, and financial tools utilizing Celigo, APIs, webhooks, and custom ETL.

• Leverage AI coding agents to create and troubleshoot SuiteScript and integrations.

• Set standards for code reviews, sandbox testing, reconciliation, and production deployments.

• Manage EDI and partner integrations, which include onboarding trading partners, maintaining mappings, and addressing transaction exceptions.

• Direct the systems roadmap by prioritizing requests from Finance, Operations, and Supply Chain.

• Assess the decision to buy, configure, integrate, or develop systems.

• Oversee and mentor a NetSuite engineer.

• Propel execution across business systems.

• Manage releases and upgrades, ensuring thorough monitoring, documentation, access reviews, runbooks, and audit support.

• Collaborate with Finance, Operations, Supply Chain, Engineering, and various other business teams.

• Report directly to the CFO.

⛳️ Requirements

• Over 7 years of experience in business systems, enterprise applications, or a related technical field.

• More than 5 years of practical NetSuite administration and SuiteScript 2.x development experience.

• Daily, hands-on experience utilizing AI coding agents such as Claude Code, Codex, or Cursor.

• Strong judgment in validating and securely deploying AI-generated code.

• Proficient in designing and operating integrations using REST APIs, webhooks, an iPaaS like Celigo or Boomi, or custom ETL.

• Solid SQL skills with transactional business data.

• Practical EDI experience with retail, distribution, logistics, or other trading partners.

• Deep understanding of order-to-cash, procure-to-pay, inventory, revenue, payments, and month-end close processes.

• Experience in leading, mentoring, or managing at least one engineer, administrator, or technical systems owner.

• Exceptional written and verbal communication skills.

• Experience in a hardware, manufacturing, or consumer electronics company.

• Familiarity with multi-region e-commerce, multiple entities/currencies, 3PLs, serialized inventory, RMAs, or complex fulfillment.

• Experience with Google Cloud, including BigQuery, Cloud Run, Cloud Storage, or Pub/Sub.

• Knowledge in data warehousing, including data modeling, pipeline scheduling, and data quality monitoring.

• Experience with Looker, LookML, or another modern BI platform.

• Familiarity with the Model Context Protocol (MCP) or experience in building AI-powered internal tools and agents.

• NetSuite certification such as SuiteFoundation, NetSuite Administrator, or SuiteCloud Developer.

• Experience in designing financial controls or supporting audits in a high-growth environment.

• Must be eligible to work in the United States.

🏝️ Benefits

• Competitive salary.

• Equity opportunities.

• Comprehensive health benefits.

• Paid company holidays.

• 20 PTO days annually.

• Paid Parental Leave.

• Flexible work hours and locations.

• Every other Friday off.

• 401K with matching for US employees.

• Necessary work equipment provided directly to employees.

• Chance to work at a startup creating a positive social and environmental impact.