Business Systems Analyst

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Design, implement, and maintain computerized systems and applications for both clinical and non-clinical clients.

• Collaborate with core team members, end users, vendors, and Information Systems personnel to meet information management and business requirements.

• Supervise significant functional areas in the development, enhancement, and support of application systems.

• Oversee project management and vendor communications.

• Organize users and create and maintain core teams.

• Provide guidance to staff on application initiatives, development methodologies, quality systems, and progress toward objectives.

• Engage in the applications on-call rotation cycle.

• Follow departmental procedures and standardized work processes.

• Revise procedure manuals and other documentation as necessary.

• Evaluate existing information systems, processes, procedures, functionality, and workflows.

• Assist the Director of Business Information Systems in planning and managing functional areas and associated modules/systems.

• Collaborate with customers, end users, core teams, management, Information Systems staff, vendors, and others to finalize projects, coordinate tasks, provide technical support, and resolve issues.

• Deliver ongoing support for designated systems and functional areas, which includes testing, deployment, performance monitoring, maintenance, issue resolution, upgrades, and lifecycle management.

• Act as project manager or project resource for systems or process improvement initiatives.

• Serve as a technical project resource when assigned.

⛳️ Requirements

• Associate's Degree (Required).

• Availability for a 24-hour applications on-call rotation.

• General working knowledge of most systems.

• Capability to make sound judgment decisions.

• Familiarity with operational procedures.

• Proficient in analyzing information systems, processes, procedures, functionality, and workflows.

• Ability to identify gaps, risks, and opportunities for enhancement.

• Competence in assisting with training end users and other analysts.

• Skill in assessing project progress and status, vendor support, and user support.

• Effective interaction with customers, end users, core teams, management, Information Systems staff, vendors, and others.

• High level of expertise in assigned systems, applications, modules, and supported workflows.

• Proficiency in performing systems testing, deployment, performance monitoring, maintenance, issue resolution, upgrades, and lifecycle management.

🏝️ Benefits

• Opportunities for professional development and training.

• Comprehensive health insurance plans.

• Flexible work schedule options.

• Generous paid time off and holiday policies.