Senior Business Analyst – Dynamics 365

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Become part of a dedicated nearshore team that is developing a placement management platform for a client in the US education sector.

• Contribute to a platform that caters to students, placement specialists, preceptors, clinical sites, and university personnel.

• Facilitate discovery workshops and conduct interviews with business stakeholders from various user groups.

• Analyze and outline both current-state and future-state processes.

• Record workflows, business rules, and edge cases comprehensively.

• Craft precise user stories accompanied by testable acceptance criteria.

• Maintain an organized backlog in collaboration with the product owner.

• Specify data requirements, including entities, fields, relationships, validations, and integration points.

• Organize and execute User Acceptance Testing (UAT), which includes drafting test scenarios, coordinating testers, tracking defects, and securing approvals.

• Serve as the liaison between stakeholders and the development team in an Agile environment, working in alignment with US Central Time.

⛳️ Requirements

• Solid experience as a Business Analyst or Requirements Engineer involved in software or CRM implementations.

• Proven track record in managing the complete process: discovery, user stories and acceptance criteria, process and data requirements, and UAT.

• Proficient in process mapping techniques (BPMN or similar).

• Comfortable working with data models.

• Familiarity with Agile tools such as Azure DevOps or Jira.

• Advanced English proficiency, with the ability to confidently facilitate sessions with US stakeholders.

• Experience with Dynamics 365 / Dataverse or other CRM projects (preferred).

• Background in education, healthcare, or scheduling and placement workflows (preferred).

• Relevant certifications such as CBAP / CCBA, PSPO, or MB-910 (preferred).

🏝️ Benefits

• Premium Healthcare

• Meal voucher

• Maternity and Parental leaves

• Mobile services subsidy

• Sick pay-Life insurance

• CI&T University

• Colombian Holidays

• Paid Vacations