Application Business Analyst III

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver high-quality implementations, upgrades, and support for applications within the Franciscan Alliance.

• Conduct needs assessments and perform impact analyses.

• Lead the installation of new systems and optimize existing ones.

• Provide continuous troubleshooting assistance for applications.

• Research and offer insights regarding system enhancements.

• Relay stakeholder feedback concerning enhancements that are currently in development.

• Manage small to medium-sized projects in line with Franciscan Alliance methodologies.

• Collaborate with management to establish goals for professional development, project management, and support.

• Offer on-call and after-hours application support as needed.

• Adhere to incident, change, and request management practices.

• Document workflows, establish standards, and outline business processes.

• Work with vendors to implement, upgrade, support, and troubleshoot applications.

• Facilitate discussions with business users to pinpoint application functionality and workflow needs.

• Assist in developing training programs.

• Design, configure, and support applications in accordance with established standards and guidelines.

• Manage projects that do not necessitate PMO oversight.

• Act as a subject matter expert and identify downstream effects.

• Research, analyze, and present potential needs for system enhancements.

• Conduct application and workflow testing, reporting results to stakeholders.

⛳️ Requirements

• A High School Diploma or GED is required.

• EPIC Certification is required.

• A minimum of 4 years of relevant work experience is required, unless promotional criteria are met.

• EPIC Cadence, Referrals, or Welcome is preferred.

• An Associate's Degree in Information Technology or Computer Science is preferred.

• A Bachelor's Degree in Information Technology or Computer Science is preferred.

• 5 years of relevant work experience is preferred.

• Ability to provide on-call and after-hours support is necessary.

• Travel is seldom or rarely required.

🏝️ Benefits

• Comprehensive benefit offerings are available for eligible employees.