Business Systems Analyst

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee the gathering of requirements, journey mapping, business process reengineering, and user-centered design.

• Create, develop, and execute solutions aimed at enhancing the operations and data collection processes of Harvard Integrated Life Sciences.

• Work in collaboration with the HILS Director of Academic Administration and Education Staff to convert business needs into technology strategies and system requirements.

• Engage in the complete software development lifecycle, from the initial project phase through to ongoing production support.

• Perform data analysis, testing, and training activities.

• Research, design, document, implement, configure, and validate solutions that address business needs.

• Collaborate with stakeholders to establish system requirements and outline the scope of IT projects.

• Lead the definition of system requirements, conduct gap analysis, map user journeys, and explore viable alternative solutions.

• Document and enhance both current-state and future-state system processes.

• Design and review prototypes while gaining support from technology stakeholders.

• Define Agile user stories that encompass business requirements, application features, data conversion, systems integration, security, and customizations.

• Prioritize user stories and sprint content in coordination with stakeholders and the IT team.

• Evaluate the business implications of technology applications and their effects on existing and future business environments.

• Suggest changes to processes, practices, or policies based on stakeholder feedback and system capabilities.

• Assist in change management efforts to ensure systems are comprehended and embraced.

• Create training materials and work with change agents and trainers on training strategies and execution.

• Collaborate with HUIT, school officials, and internal IT to evaluate opportunities for system integration.

⛳️ Requirements

• At least two years of post-secondary education or relevant work experience.

• A bachelor's degree is preferred.

• Over five years of experience in defining requirements for desktop, mobile, or web-based software applications and relational databases is preferred.

• Familiarity with desktop, mobile, or web-based software applications and relational databases with a service delivery mindset.

• Knowledge of Peoplesoft Campus Solutions and/or Oracle Business Intelligence Enterprise Suite and/or Oracle Analytics is advantageous.

• Proven team performance in delivering technology solutions with a service-oriented approach.

• Understanding of the agile methodology and experience with agile frameworks and tools.

• Strong analytical and critical thinking skills to address complex challenges.

• Excellent verbal and written communication skills to engage with internal and external teams.

• Ability to prioritize tasks and manage multiple responsibilities; detail-oriented and deadline-driven.

• Proficient in troubleshooting, problem resolution, project management, and technology assessment to fulfill business requirements.

• Completion of foundational courses specified by Harvard IT Academy (or an equivalent external program) is preferred.

• Must reside in a Harvard-registered state.

• Harvard University cannot provide visa sponsorship for this role.

🏝️ Benefits

• Generous paid time off, including parental leave.

• Comprehensive medical, dental, and vision health insurance coverage starting on day one.

• Retirement plans with contributions from the university.

• Access to wellbeing and mental health resources.

• Support for families and caregivers.

• Opportunities for professional development, including tuition assistance and reimbursement.

• Commuter benefits.

• Discounts and perks available on campus.

• Flexible remote work arrangements.