Business Support Hub – Technology Consulting

This is a fully remote position, open to applicants in Jordan, +1 more country.

📋 Description

• Serve as a strategic facilitator for pursuit teams by delivering industry insights, account intelligence, reusable resources, EY's value propositions, and client-aligned strategies.

• Comprehend pursuit goals, prioritize support requests, and collaborate with pursuit teams on desired outcomes and timelines.

• Examine industry trends, market dynamics, and competitor actions to produce actionable intelligence.

• Compile and enhance client account history, performance metrics, and strategic priorities to uncover opportunities and foresee needs.

• Develop client-centric viewpoints and potential solutions.

• Communicate EY’s competitive advantages through methodologies, tools, case studies, project teams, and expertise from various sectors or functions.

• Formulate project strategies in line with RFP scopes of work.

• Curate and modify support materials for pursuit efforts.

• Evaluate proposal content and offer feedback regarding technical quality and commercial factors.

• Oversee proposal development, timelines, internal reviews, approvals, and established processes.

• Maintain request tracking systems, prioritize tasks, monitor follow-ups, and create progress dashboards.

• Review proposals for grammar, formatting, visual appeal, completeness, precision, and client alignment.

• Collect, assess, store, and archive pursuit and market research information.

• Maintain repositories of credentials, insights, methodologies, tools, standard approaches, and expert CVs with searchable tagging.

• Utilize technology and AI to enhance collaboration, efficiency, and scalability.

• Continuously gather market and industry insights and establish guidelines for reusable assets.

⛳️ Requirements

• Bachelor's degree in Engineering, Business, Economics, Computer Science, or related fields from a recognized university.

• Preferred: Master's degree in a relevant business discipline.

• PMP certification or its equivalent is highly advantageous.

• 5+ years of pertinent professional experience.

• Based in Cairo (Egypt) or Amman (Jordan).

• No travel required.

• Experience with transformation programs, performance improvement, and project management.

• Ability to rapidly grasp and adapt to various industry sectors.

• Strong research and synthesis skills.

• Proficient in critical thinking and structured analysis.

• Capability to distill large amounts of information into clear, logical, and impactful presentations.

• Working knowledge of data visualization tools, including Power BI and Excel dashboards.

• Excellent written communication skills in both English and Arabic.

• Strong oral communication and storytelling abilities.

• Proficient visual design skills in PowerPoint.

• Knowledge management expertise.

• Familiarity with Teams, OneDrive, and SharePoint within Office 365.

• Experience with document automation, AI-based search tools, and tagging systems.

• Strong planning and organizational capabilities.

• High attention to detail in reviewing, writing, and refining content.

• Proven ability to manage multiple tasks and deliver high-quality outputs under strict deadlines.

• Active listening skills and adaptability in fast-paced or uncertain environments.

• Strong interpersonal abilities and a collaborative mindset.

🏝️ Benefits

• Competitive salary.

• Flexible remote work options.

• Adaptive work environment.

• Diverse and inclusive culture.

• Adjustments or accommodations for disability-related needs during recruitment.

• Future-focused skills development opportunities.

• World-class experiences.