Business Strategy and Operations Analyst

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Assist with Security & Infrastructure priorities, strategic initiatives, leadership rhythms, business reviews, and cross-functional planning for Health100 and PCW.

• Monitor deliverables, decisions, milestones, dependencies, risks, and action items.

• Enhance workflows, templates, governance, and quality controls.

• Facilitate stakeholder input, reviews, approvals, timelines, and publishing readiness.

• Lead the design and development of executive presentations, strategic roadmaps, business reviews, town halls, scorecards, and leadership updates.

• Convert technical concepts, data, risks, and initiatives into succinct narratives and materials suitable for executives.

• Maintain reusable PowerPoint templates, layouts, visual standards, and presentation libraries.

• Manage the UX/UI, structure, governance, and ongoing maintenance of Security & Infrastructure SharePoint sites, portals, and resource hubs.

• Enhance navigation, accessibility, information architecture, organization, and content discoverability.

• Establish publishing standards, ownership, review cycles, and content lifecycle practices.

• Oversee newsletters, leadership updates, announcements, service communications, and organizational messaging from inception to distribution.

• Create communication plans and content calendars.

• Suggest channels and formats based on audience, urgency, sensitivity, and desired outcomes.

• Customize messaging and calls to action for executive, technical, business, and enterprise audiences.

• Coordinate approved communications via Health100 and PCW shared mailboxes and channels.

• Collaborate with Product, Security, Infrastructure, Operations, and leadership teams.

• Provide guidance to stakeholders on presentation strategy, user-centered content, SharePoint experiences, and communication effectiveness.

⛳️ Requirements

• Over 5 years of experience in strategy and operations, business or product operations, UX/UI, communications, content management, program management, or a related discipline.

• Proven experience in creating executive PowerPoint presentations, strategic business reviews, and leadership communications.

• Familiarity with designing, building, or maintaining SharePoint sites, intranet portals, or digital content experiences.

• Working knowledge of UX/UI, accessibility, information architecture, and user-centered content design.

• Exceptional writing, editing, visual storytelling, and content organization skills.

• Advanced proficiency in PowerPoint and strong skills in Microsoft 365, including SharePoint, Teams, Outlook, and Word.

• Ability to distill complex technical and business information into clear, actionable content.

• Demonstrated capability to manage multiple projects, stakeholders, reviews, approvals, and deadlines.

• Preferred: experience supporting Security, Infrastructure, Engineering, Product, Technology, or enterprise operations.

• Preferred: experience in a Strategy & Operations, Business Operations, Product Operations, Program Management, or Chief of Staff role.

• Preferred: proficiency with Figma, Adobe Creative Suite, Canva, or similar design tools.

• Preferred: experience in supporting executive communications, town halls, newsletters, shared mailboxes, and broad organizational updates.

• Preferred: knowledge of change adoption, communication governance, inclusive design, accessibility, and content lifecycle management.

• Preferred: experience in maintaining brand standards, reusable content assets, and knowledge libraries.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being, based on eligibility.