Business Services Coordinator

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Assist in fulfilling report requests utilizing Grasp, the online reporting tool of Anthony Travel, and Trams, the back-office system of Anthony Travel.

• Perform credit card reconciliations for clients by collaborating with agents and account managers to gather necessary information and adhere to deadlines.

• Act as the main point of contact for both ad hoc and routine reporting requests from assigned clients.

• Collaborate with Reporting Analysts to create tailored reports using Grasp and Excel.

• Update back-office data to maintain accuracy.

• Keep a basic record of reporting requests, reconciliation status, and pending items.

• Utilize company-approved AI tools to assist with routine tasks while ensuring output verification and safeguarding confidential information.

• Work alongside the Senior Manager of Business Services and Reporting Analysts to achieve favorable outcomes for clients.

⛳️ Requirements

• Capability to build relationships with individuals of varying experiences and skill sets.

• Familiarity with Trams/Tres is advantageous.

• Strong communication and interpersonal abilities.

• A background in bookkeeping is beneficial.

• Proficiency in Microsoft Office Suite.

• A positive, customer-focused attitude.

• Basic Excel skills, including the use of sum formulas and formatting.

• Willingness to accept guidance.

• Ability to meet deadlines effectively.

• Skill in collaborating with others.

• Competence in protecting confidential information when utilizing company-approved AI tools.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• Paid time off

• 401k plan

• Opportunities for growth and development

• Health care

• Retirement benefits

• Vacation and additional paid time off

• Other offerings