Business Services Coordinator

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Conduct credit card reconciliations for clients by collaborating with agents and account managers to gather necessary information and adhere to deadlines.

• Act as the main point of contact for assigned clients regarding both ad hoc and regular reporting requests.

• Collaborate with Reporting Analysts to generate tailored reports using Grasp and Excel.

• Update back-office data to ensure its accuracy.

• Maintain a basic log of reporting requests, reconciliation progress, and pending items.

• Utilize company-approved AI tools to assist with routine tasks while ensuring the verification of outputs and the safeguarding of confidential information.

• Support report requests using Grasp, Anthony Travel’s online reporting tool, and Trams, Anthony Travel’s back-office system.

• Partner with the Senior Manager of Business Services and Reporting Analysts to deliver successful results for clients.

⛳️ Requirements

• Ability to cultivate relationships with individuals from various backgrounds and skillsets.

• Familiarity with Trams/Tres is preferred.

• Strong communication and interpersonal skills.

• Background in bookkeeping is advantageous.

• Proficiency in Microsoft Office Suite.

• Positive, customer-oriented attitude.

• Basic Excel skills, including summation formulas and formatting.

• Capability to accept guidance, meet deadlines, and work collaboratively with team members.

• Ability to execute each essential duty at the highest standard.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• Paid time off

• 401k plan

• Opportunities for growth and development

• Health care

• Retirement benefits

• Vacation and other paid time off

• Additional offerings

• Competitive salary, aligned with experience

• Access to company-approved AI tools to enhance routine tasks