Business Process Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate discovery sessions, workshops, and interviews with stakeholders, process owners, and subject matter experts.

• Observe and document existing processes within Operations, Order to Cash, and Procure to Pay.

• Create comprehensive current-state swim lane process maps illustrating activities, ownership, handoffs, decision points, systems, and dependencies.

• Document roles and responsibilities associated with various processes.

• Evaluate systems, data flows, reports, controls, and process handoffs.

• Review existing process documentation, procedures, controls, reports, and supplementary materials.

• Identify manual tasks, bottlenecks, unnecessary handoffs, redundancies, process complexities, gaps, risks, and control deficiencies.

• Assess opportunities for simplifying, standardizing, streamlining, or redesigning processes.

• Propose enhancements for cross-functional coordination, process ownership, controls, data flow, and operational visibility.

• Compile an inventory of process improvement opportunities.

• Classify opportunities into quick wins and longer-term initiatives.

• Evaluate the business impact of proposed improvements.

• Prioritize recommendations based on business value, risk, complexity, and implementation factors.

• Convert assessment findings into actionable recommendations for business and leadership stakeholders.

• Create a prioritized process improvement roadmap detailing recommended initiatives and their sequencing.

• Communicate the rationale, anticipated impact, dependencies, and considerations for suggested improvements.

⛳️ Requirements

• Over 7 years of experience in business process engineering, management, process improvement, operational transformation, or management consulting.

• Proven experience in conducting current-state process assessments in complex organizations.

• Expertise in developing process maps, swim lane diagrams, workflow documentation, and process narratives.

• Experience in assessing Order to Cash (O2C) and/or Procure to Pay (P2P) processes.

• Strong grasp of cross-functional business processes, including systems, data, controls, reporting, roles, and handoffs.

• Ability to identify process inefficiencies, risks, control weaknesses, bottlenecks, and opportunities for improvement.

• Experience in formulating prioritized process improvement recommendations and transformation roadmaps.

• Excellent workshop facilitation and stakeholder interviewing capabilities.

• Proficient in synthesizing qualitative and quantitative information into clear findings and actionable recommendations.

• Strong executive communication, presentation, and documentation abilities.

• Capable of working independently, navigating ambiguity, and quickly grasping complex business environments.

• Familiarity with Lean, Six Sigma, Business Process Management (BPM), or continuous improvement methodologies.

• Experience collaborating across Finance, Operations, Procurement, Supply Chain, or related functions.

• Proficiency in Microsoft Visio is preferred.

• Must be available to work Central Time hours.

• Willingness to travel as required.

• Must be fully authorized to work in the United States without visa sponsorship or transfer.

• No C2C arrangements will be accepted.

🏝️ Benefits

• Short-term 8-week consulting engagement.

• Opportunities for professional career growth.

• Autonomy and self-responsibility in managing workloads.

• Chance to be part of a digital workforce.

• A supportive, friendly, and communicative consulting culture.

• Recognition for contributions made to the team.