Business Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and refresh marketing vendor, technology, contract, SOW, renewal, license, and ownership trackers.

• Assist in coordinating renewals, managing procurement requests, tracking invoices, following up on purchase orders, and handling related documentation.

• Aid in tracking vendor usage and performance by gathering usage data, stakeholder feedback, renewal information, identifying risks, and noting action items.

• Facilitate SharePoint management and governance, which includes organizing libraries and folders, upholding document standards, updating site content, and assisting teams in locating approved resources.

• Develop and maintain process documentation, standard operating procedures (SOPs), checklists, templates, calendars, and operational reference materials.

• Compile routine updates on business operations, trackers, and summaries.

• Collaborate across departments with Marketing, GTM, Finance, Procurement, Legal, IT, and vendor partners.

• Spot opportunities to enhance organization, documentation, workflow clarity, and repeatable processes.

• Fulfill tasks outlined in the annual performance review and/or goal setting.

• Undertake special projects and other assigned responsibilities.

⛳️ Requirements

• A bachelor's degree in marketing, business, communications, operations, or a related field is preferred.

• At least 3 years of experience in marketing, business operations, project coordination, administrative support, vendor coordination, or a similar role is preferred.

• Exceptionally organized and detail-oriented, with the capability to manage multiple tasks, deadlines, documents, trackers, and follow-ups.

• Excellent written and verbal communication skills.

• Proficient in working with spreadsheets, trackers, shared files, and business documentation.

• Experience with Microsoft Excel, SharePoint, Teams, PowerPoint, and Smartsheet is a plus.

• A strong interest in marketing and a desire to learn about marketing operations, technology, vendors, reporting, and project management.

• Good judgment, accountability, follow-through, confidentiality, and a service-oriented mindset.

• Technically adept, flexible, and eager to acquire new tools, systems, processes, and marketing operations practices.

• Interest in Marketing Operations, Business Operations, Marketing Technology, Project Management, or Vendor Management.

• Ability to inquire, learn from cross-functional partners, document processes, and enhance work organization.

• Strong sense of ownership and a commitment to learning the marketing function from the ground up.

• Required to perform duties with or without reasonable accommodation.

• Must be capable of providing a dedicated, secure work area.

• Must have access to high-speed internet connectivity and maintain an appropriate office setup.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• Life insurance.

• 401(k) savings plan.

• Paid family leave.

• 9 paid holidays per year.

• 17-27 days of Paid Time Off (PTO) annually, depending on specific level and length of service.

• Remote work opportunities.

• Virtual interviews.

• Eligibility for commission or discretionary bonus consideration.