Business Operations Manager

This is a fully remote position, open to applicants in Alabama, +14 more states.

📋 Description

• Oversee and manage the annual MarCom budget, which includes forecasting, tracking actuals, conducting variance analysis, and reallocating funds as necessary.

• Take charge of purchase orders, invoicing, and fostering the working relationship with the finance department.

• Generate financial reports that detail spending, cost-per-outcome, and ROI for each program.

• Supervise the entire contract lifecycle, encompassing review, execution, renewal tracking, and ensuring compliance.

• Manage vendor relationships and performance evaluation across MarCom partners.

• Handle sponsorship agreements, their deliverables, and tracking processes.

• Establish and maintain operational infrastructure, which includes file storage systems, shared drives, naming conventions, and documentation standards.

• Create and implement onboarding processes for new team members.

• Collaborate in managing the martech stack and software licensing.

• Assist in planning retreats and offsite meetings, which involves preparing materials, coordinating with vendors, and managing logistics.

• Ensure operational reporting and standards are maintained throughout the department.

• Work alongside analytics to define measures of success and track progress toward annual goals.

• Contribute to the development of annual goals in partnership with marketing and communications leadership.

• Establish and uphold operational policies, process documentation, and templates.

⛳️ Requirements

• A bachelor's degree in Business Administration, Finance, Marketing, or a related discipline.

• 5-8 years of experience in business operations, finance, procurement, project management, marketing operations, or similar roles.

• Proven experience managing departmental budgets, contracts, and vendor relationships.

• Experience in developing operational processes, governance frameworks, and reporting structures.

• A track record of successfully collaborating with multiple stakeholders in a matrixed environment.

• Strong organizational, analytical, and process design capabilities.

• Ability and comfort in building operational systems and infrastructure from the ground up.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and career growth.

• Flexible work arrangements.

• Collaborative and supportive work environment.