Business Operations Associate

This is a fully remote position, open to applicants in Singapore, +6 more countries.

📋 Description

• Oversee CRM records, manage pipeline tracking, reporting, and daily sales administration tasks.

• Assist with CRM automation, set up systems, integrate processes, and enhance operational workflows in sales.

• Investigate target accounts, pinpoint key stakeholders, and aid in lead generation and outbound activities.

• Ensure precise tracking of opportunity information, manage follow-ups, and facilitate the progress of sales activities.

• Support the preparation of proposals, contracts, meeting logistics, client documentation, and other sales-related materials.

• Assist with vendor sourcing, quotations, purchase coordination, and various operational functions.

• Engage in ad-hoc projects across New Business, Sales, and the broader organization.

• Manage recurring sales and operational procedures.

• Maintain the accuracy and currency of CRM data, pipeline details, and sales activities.

• Help the sales team remain organized and effectively advance opportunities.

• Provide timely and precise support across various sales opportunities.

• Recognize and implement improvements to sales processes and workflows.

• Take full responsibility for tasks from initiation to completion.

• Operate proactively and independently.

⛳️ Requirements

• 1–3 years of experience in sales operations, business operations, sales support, business development, or a related field.

• Recent graduates are encouraged to apply.

• Exceptional written and verbal communication skills in English.

• Strong organizational abilities and meticulous attention to detail.

• Capable of managing multiple priorities in a dynamic environment.

• Proactive, resourceful, and eager to take responsibility.

• Comfortable working independently and navigating through uncertainty.

• Strong follow-through skills and the ability to manage several moving components.

• Experience with CRM tools or sales operations processes is a plus.

• Experience in supporting enterprise sales or commercial teams is advantageous.

• Background in prospect research, lead generation, or outbound sales is beneficial.

• Proficient in spreadsheet usage and comfortable with data analysis is a plus.

• Experience in a startup, scale-up, or B2B SaaS environment is desirable.

• Genuine interest in startups, AI, or B2B SaaS companies is a plus.

🏝️ Benefits

• Remote work opportunities (APAC preferred).

• Exposure to enterprise sales and commercial leadership.

• Chance to work at an AI-native startup focused on developing sales enablement products.

• Opportunity to be part of a rapidly expanding global company.

• Opportunities to engage in special projects across New Business, Sales, and the wider organization.