Business Intelligence Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead initiatives for automation and workflow enablement through process modifications, AI, RPA, bots, and automated toolsets.

• Collaborate with technology and operations teams from the evaluation phase to implementation.

• Assess benefits related to efficiency, quality, cost avoidance, and cycle-time reduction.

• Provide scalable, governed data solutions along with leadership insights.

• Oversee provider-data stewardship and governance by defining, validating, monitoring, and documenting data journeys, business rules, quality standards, and controls.

• Enhance data transparency, accuracy, and accountability.

• Manage automated data-quality monitoring and remediation processes.

• Perform complex data analysis for operations, leadership requests, audits, investigations, and strategic initiatives.

• Identify trends, root causes, and opportunities for improvement.

• Convert ambiguous business inquiries into actionable insights.

• Create business intelligence dashboards, visualizations, scorecards, recurring reports, and executive-level reporting.

• Ensure the provision of accurate, timely, and audit-ready reporting outputs.

• Align reporting and analytics processes with enterprise governance, compliance, privacy, and security standards.

• Act as a strategic advisor to operational leadership and facilitate data-driven decision-making across business functions.

⛳️ Requirements

• Bachelor's degree or equivalent experience in data analytics, business intelligence, information systems, healthcare, business, statistics, computer science, or a related discipline.

• Ten or more years of experience in data analysis, business intelligence, reporting, or analytics.

• Extensive experience with large, complex enterprise datasets.

• Strong capability in data analysis, visualization creation, and generation of business insights.

• Advanced proficiency in SQL, SAS, and related analytical tools.

• Experience using BI and visualization tools such as Tableau, Power BI, Qlik, or other similar platforms.

• Ability to translate business needs into technical and reporting requirements while collaborating across cross-functional teams.

• Experience in documenting requirements, data definitions, and reporting logic.

• Familiarity with healthcare data.

• Excellent written and verbal communication skills suited for executive-level interactions.

• Capability to work independently, demonstrate sound judgment, and support continuous improvement initiatives.

• Advanced analytics skills, including predictive analytics, forecasting, data mining, statistical modeling, and healthcare analytics solution development.

• Understanding of automation capabilities, including AI, RPA, bots, automated data quality, reconciliation, controls, and remediation tools.

• Ability to collaborate with IT, data engineering, architecture, compliance, operations, vendors, and stakeholders across cloud, data warehouse, data lake, and analytics environments.

• U.S. citizenship is required due to Department of Defense contract obligations.

• Must successfully obtain government security clearance via National Background Investigation Services (NBIS).

• Must not currently reside in Puerto Rico.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Requirement for a dedicated home workspace to safeguard PHI/HIPAA information.

• Remote work arrangement.

• Occasional travel to Humana offices for training or meetings.