Business Development Representative – Commercial

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and assess incoming demand from Commercial accounts.

• Quickly address inbound MQLs, including requests for pricing, demos, content downloads, and AIStor trial downloads.

• Evaluate incoming leads for alignment with ICP, workload compatibility, storage requirements, environment, and project timelines.

• Arrange and verify meetings for Account Executives with qualified leads.

• Record insights from research and call notes in the CRM for seamless AE transitions.

• Respond to inquiries via the website live chat and convert discussions into qualified meetings.

• Elevate complex technical queries to Sales Engineering when necessary.

• Follow up on leads from paid media campaigns and prioritize responses with high intent.

• Offer marketing insights regarding lead quality and emerging trends.

• Assist in recruiting pre-event meetings and conducting post-event follow-ups for webinars, field events, and conferences.

• Allocate incoming leads to the appropriate Account Executive based on territory and segmentation.

• Ensure compliance with SLA standards, maintain CRM integrity, data precision, and execute thorough handoffs.

• Monitor qualification results and provide insights into trends in inbound conversion.

• Achieve performance metrics including the number of meetings held, opportunity conversion rates, speed-to-lead, live chat conversion, AE acceptance rates, routing precision, and CRM completeness.

⛳️ Requirements

• Education is not mandatory.

• Capability to manage and qualify incoming demand from Commercial accounts.

• Proficiency in serving as the initial point of contact for potential customers.

• Skill in qualifying leads for alignment with ICP, workload suitability, storage capacity, environment, and project timelines.

• Experience using CRM systems for documentation, call notes, data accuracy, reporting, and lead tracking.

• Ability to engage prospects via website live chat.

• Competence in following up on leads generated from paid media campaigns and events.

• Proficiency in routing incoming leads based on territory and segmentation.

• Capability to meet SLAs for inbound follow-ups.

• Ability to monitor qualification outcomes and trends in inbound conversion.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• 401K with 3% Contribution

• Pre-IPO Stock Options

• At least 12 Public Holidays

• Flexible Time Off