Business Development Representative – Auto Hauling

This is a fully remote position, open to applicants in United States.

📋 Description

• Actively engage in cold calling potential customers to forge new relationships and uncover revenue growth opportunities.

• Cultivate, enhance, and expand customer accounts through strategic relationship management and regular follow-ups.

• Provide freight quotes, assess shipping requirements, and qualify accounts for further business opportunities.

• Execute spot quotes, analyze RFPs, and develop lane strategies to optimize opportunities.

• Utilize an existing portfolio of customers or carriers to boost growth.

• Act as the primary contact and trustworthy partner for assigned accounts.

• Oversee daily communications, quote activities, shipment development, tracking, and high-level account requirements via phone and email.

• Foster relationships with customer planners and decision-makers through proactive communication and timely updates.

• Professionally convey opportunities and challenges, take ownership of issues, and work towards effective solutions.

• Conduct quarterly business reviews with senior-level customer stakeholders.

• Collaborate with operations representatives and internal teams to align account activities and meet customer expectations.

• Guide and support operations representatives who are responsible for assigned accounts.

• Lead discussions on customer strategy and continuous improvement efforts.

• Analyze account performance, identify service enhancements, and formulate strategies to strengthen customer partnerships.

• Carry out other duties and responsibilities as assigned.

⛳️ Requirements

• High school diploma, GED, or equivalent experience is required.

• One to three years of experience in a logistics setting is necessary.

• Experience in selling auto-hauling services is essential.

• Preferred experience includes freight brokerage, finished vehicle account management, dispatch, or transportation operations.

• Two or more years of experience in freight brokerage or dispatching is preferred.

• Familiarity with transportation management systems (TMS), customer relationship management (CRM) platforms, or similar software, or the ability to quickly learn new systems.

• Proficient in Google Drive and Microsoft Excel, including VLOOKUPs, pivot tables, and reporting capabilities.

• An established customer or carrier portfolio is preferred.

• Strong skills in sales, prospecting, relationship-building, and account development.

• Excellent verbal and written communication abilities.

• A customer-centric approach with the capability to build trust and sustain positive relationships.

• Strong attention to detail, organization, time management, and problem-solving skills.

• Ability to manage competing priorities while delivering a high level of service.

• Familiarity with electronic transportation platforms and relevant DOT and FMCSA regulations.

• Flexibility to accommodate customer needs outside of standard business hours, including occasional evenings and weekends.

• Capacity to remain seated for extended periods and perform routine mobility, reaching, bending, and similar activities.

• Ability to occasionally lift or move materials weighing up to 40 pounds.

• No specific professional license or certification is required for this position.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and advancement.

• Supportive and dynamic work environment.