Business Development Representative – Commercial

This is a fully remote position, open to applicants in France.

📋 Description

• Quickly respond to all incoming MQLs, encompassing pricing inquiries, demo requests, content downloads, and AIStor trial downloads.

• Assess inbound leads for alignment with the Ideal Customer Profile (ICP), workload compatibility, storage requirements, environment, and project timelines.

• Arrange and confirm meetings for Account Executives with qualified leads.

• Record research insights and call notes in the CRM to facilitate effective handoffs to Account Executives.

• Act as the main responder for live chat inquiries on the website.

• Interact with prospects in real time to comprehend their use cases and urgency.

• Transform chat interactions into qualified meetings.

• Refer more complex technical inquiries to Sales Engineering when necessary.

• Follow up on leads generated from paid media campaigns and prioritize responses with high intent.

• Provide Marketing with feedback regarding lead quality and emerging trends.

• Assist in recruiting for pre-event meetings and follow up post-event.

• Schedule commercial meetings associated with webinars, field events, and conferences.

• Monitor outcomes related to event-driven pipelines.

• Assign incoming leads to the corresponding Account Executive based on territory and segmentation.

• Ensure accurate and comprehensive handoffs while adhering to SLA for inbound follow-up.

• Maintain CRM cleanliness and ensure data accuracy.

• Track qualification results and offer insights on trends regarding inbound conversion.

• Achieve success metrics including meetings conducted, opportunity conversion rates, speed of lead response, live chat conversion, AE acceptance rates, lead-routing precision, and CRM completeness.

⛳️ Requirements

• Proven experience in lead qualification and account management.

• Strong understanding of CRM systems and data management.

• Excellent communication and interpersonal skills.

• Ability to thrive in a fast-paced, dynamic environment.

• Familiarity with sales and marketing processes.

• Strong analytical skills to assess lead quality and conversion trends.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.

• Health and wellness benefits.

• Engaging company culture with team-building activities.