Business Development Representative

This is a fully remote position, open to applicants in Connecticut, +18 more states.

📋 Description

• Serve as the initial point of contact for potential clients looking to consign at The RealReal.

• Assess marketing-generated leads through daily outreach while managing incoming inquiries.

• Transfer qualified leads to the relevant sales channel to convert them into new consignment business.

• Cultivate leads through continuous follow-up using phone, text, and email communications.

• Leverage internal tools and resources to inform leads about the consignment process, accepted brands, pricing expectations, and subsequent steps.

⛳️ Requirements

• High level of professionalism and outstanding phone etiquette.

• Exceptional focus on detail and organizational skills; ability to adapt communication style to meet the needs of various audiences.

• Strong customer service, problem-solving, and analytical abilities.

• Excellent verbal and written communication capabilities.

• Comfort in using software such as G-Suite, Email, SalesForce, and CRM systems.

• Self-driven with a desire to thrive in a fast-paced environment.

• A solutions-oriented mindset coupled with a growth-oriented approach.

• Flexibility and willingness to embrace change.

• Availability to commit to full-time hours (40 hours per week).

• Must be able to work one weekend day; available shifts are Tuesday-Saturday or Sunday-Thursday.

• Knowledge of the luxury fashion marketplace.

• Experience in lead qualification.

🏝️ Benefits

• Hourly base pay plus uncapped commission.

• $800/month commission (at target).

• Monthly sales competitions (including cash, prizes, and site credit).

• Employee Stock Purchase Plan.

• 401K with Company Match.

• Medical, Dental & Vision Insurance.

• Paid Parental Leave.

• 9 Paid Company Holidays.

• 18 Paid Time Off (PTO) Days (PTO begins accruing on the first day of employment).