Business Development Manager, Pharma Storage

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and pursue new clients for the pharmaceutical storage sector within the Mid-Atlantic region.

• Serve as the primary contact for customer business relations from initial outreach to finalizing new business agreements.

• Assist in upselling and cross-selling initiatives to current pharmaceutical storage clients and across other Alcami service lines.

• Oversee client relationships for active pharmaceutical storage customers.

• Ensure seamless delivery of services from the signing of proposals through to project implementation.

• Achieve or surpass sales objectives by establishing new accounts and upselling additional services.

• Work together with sales team members to pinpoint clients who require services available at other Alcami facilities.

• Cultivate a thorough understanding of client pipelines and previous Alcami interactions to spot upselling chances.

• Engage in client visits, discussions for new business, and business review meetings as necessary.

• Keep precise customer information in Salesforce and produce timely activity reports and performance metrics.

• Carry out other assigned tasks as needed.

⛳️ Requirements

• Bachelor’s degree in a life sciences discipline or relevant experience in selling GMP storage services.

• A minimum of 1–2 years of experience in a customer-facing role within Life Sciences.

• Previous sales experience is preferred.

• Strong customer service abilities are essential.

• Experience with CMO or CDMO is preferred.

• Familiarity with cGMP and the drug development process through coursework or prior employment is preferred.

• Prior exposure to pharmaceutical or CDMO business functions is advantageous.

• Excellent written and verbal communication skills are mandatory.

• Outstanding customer service and organizational skills; ability to manage multiple tasks simultaneously is required.

• Strong problem-solving and critical-thinking abilities are necessary.

• Results-driven, determined, and self-motivated mindset.

• Comfort and capability to engage in difficult discussions with clients regarding timelines, budgets, and unforeseen outcomes.

• Ability to work independently in a fast-paced and dynamic setting.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required.

• Ability to use the internet and social media tools for identifying potential leads is essential.

• Technologically inclined with the ability to quickly learn a Customer Relationship Management (CRM) system is necessary.

• Previous experience with CRM systems, preferably Salesforce, is preferred.

• Exposure to value-based selling and negotiation strategies is a plus.

• Willingness to travel up to 15% of the time is expected.

• Capability to regularly lift and/or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.

• Ability to meet the specified physical demands and work environment requirements.

🏝️ Benefits

• Comprehensive medical coverage.

• Dental coverage.

• Vision coverage.

• Prescription coverage.

• Life insurance.

• Long-term disability (LTD) insurance.

• Short-term disability (STD) insurance.

• 401(k) plan with matching contributions and immediate vesting.

• Tuition reimbursement and student loan forgiveness programs.

• Opportunities for professional development.

• Competitive salary.

• Exceptional benefits package.

• Fully remote position.