Business Development Manager – Modernization

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Lead the service sales process in conjunction with the Service Sales Manager and/or Service Manager.

• Create service sales opportunities and secure profitable sales within assigned regions.

• Concentrate on Installed Base penetration and promote the complete Service product portfolio alongside other ABB service units.

• Cultivate long-lasting customer relationships while addressing customer needs and concerns.

• Advocate for upgrade, retrofit, and value-added solutions.

• Comprehend channel strategy, set relevant pricing, formulate sales plans, and propose recovery strategies.

• Utilize the Installed Base database to identify and nurture service product and solution opportunities.

• Keep service database updated to reflect site changes.

• Generate service sales leads and explore new market opportunities by analyzing market trends.

• Represent ABB service products and solutions at campaigns, trade fairs, exhibitions, conferences, and customer meetings.

• Convert customer requirements into applicable ABB Service offerings and solutions.

• Exhibit technical knowledge of service products and solutions to support Life Cycle Management.

• Record customer feedback and ensure overall customer satisfaction.

• Plan and conduct weekly sales visits, documenting them in the CRM.

• Report on leads and opportunities, managing and updating the CRM pipeline as necessary.

• Revise and monitor sales proposals and tenders, following up on proposal statistics.

• Communicate contract specifics and oversee administrative sales processes.

⛳️ Requirements

• Bachelor’s degree in engineering or an equivalent technical degree.

• More than 8 years of experience in automation systems.

• Experience with DCS systems is highly preferred.

• Comfortable engaging with customers and vendors.

• Capable of leading technical training sessions, lunch-and-learns, and demonstrations.

• Proficient in MS Office applications.

• Experience with Salesforce is preferred.

🏝️ Benefits

• Selection between two medical plan options: a PPO plan known as the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) referred to as the High Deductible Plan.

• Option to choose between two dental plan options: Core and Core Plus.

• Vision benefits included.

• Company-funded life insurance (2X base salary).

• Company-funded AD&D (1X base salary).

• Voluntary life and AD&D insurance – 100% employee funded up to specified limits.

• Short-Term Disability coverage – up to 26 weeks – fully paid by the company.

• Long-Term Disability coverage – 60% of salary – fully paid by the company, with an option to “buy-up” to 66 2/3% of salary.

• Supplemental benefits – 100% employee funded (including Accident insurance, hospital indemnity, critical illness, and pet insurance).

• Parental Leave – up to 6 weeks.

• Access to an Employee Assistance Program.

• Support from Health Advocate resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.

• Employee discount program available.

• 401k Savings Plan with Company Contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays each year.

• Vacation time based on years of service for hourly and non-exempt positions.

• Salaried exempt positions receive vacation under a permissive time away policy.

• Short-term incentive plan/annual bonus included.