Business Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify, qualify, develop, and secure new business opportunities.

• Manage the entire sales process from prospecting to contract finalization.

• Meet or surpass quarterly and annual revenue targets.

• Formulate strategic account plans for high-value prospects and opportunities.

• Seek out opportunities related to guest-facing high-speed internet, network infrastructure, orchestration, and associated managed services.

• Comprehend customer challenges, business goals, and technical needs.

• Create solutions that align with quantifiable customer outcomes.

• Position managed Wi-Fi, network monitoring, analytics, security, and support services based on business value.

• Collaborate with Sales Engineering and Product teams for solution design, pricing, and proposals.

• Communicate return on investment, operational enhancements, and improved guest or user experiences.

• Cultivate relationships with channel partners, technology integrators, ISPs, PMS providers, and other strategic allies.

• Identify opportunities within hospitality and other targeted vertical markets.

• Develop new use cases and market-entry opportunities.

• Represent the organization at industry conferences, trade shows, customer meetings, and networking events.

• Share customer and market insights with Product and Marketing teams.

• Keep accurate records of pipeline information, forecasts, and sales activity in the CRM.

• Manage next steps, risks, timelines, and decision-makers to progress opportunities.

• Assist in pricing discussions, contract negotiations, and transitioning closed business to delivery and customer-facing teams.

• Work in collaboration with Product, Marketing, Customer Success, Finance, and Sales Engineering teams.

⛳️ Requirements

• 7+ years of experience in B2B sales or business development.

• Preferred background in selling managed services, networking, SaaS, or other technology solutions.

• Experience selling to hospitality, multi-dwelling units, retail, healthcare, education, enterprise, or similar markets.

• Proven success in closing complex, multi-location, or enterprise-level deals.

• Strong understanding of managed Wi-Fi and networking concepts, including LAN/WAN environments, access points, controllers, switches, and firewalls.

• Knowledge of recurring revenue, subscription, and Monthly Recurring Revenue (MRR) business models.

• Excellent presentation, communication, negotiation, and relationship-building skills.

• Ability to effectively communicate with both technical and non-technical audiences.

• Bachelor's degree in a related field is preferred.

• Experience with guest Wi-Fi, captive portals, network analytics, or network security solutions is preferred.

• Preferred experience in channel, reseller, or partner-led sales.

• Familiarity with property management systems, IoT, or digital guest experience technologies is preferred.

• Experience in a high-growth or scaling technology company is preferred.

• Must reside in the United States.

• Must be a US Citizen or Green Card Holder.

• Must be legally authorized to work in the United States without current or future sponsorship.

🏝️ Benefits

• Full-time, direct-hire employment.

• Remote work opportunity.

• No specific additional benefits stated.