Business Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify, cultivate, and finalize new business opportunities related to guest-facing HSIA, network orchestration, and infrastructure solutions.

• Oversee the entire sales process from lead generation to contract execution.

• Achieve or surpass quarterly and annual revenue goals.

• Create account plans for strategic prospects and high-value opportunities.

• Comprehend customer needs and convert them into technical and commercial solutions.

• Position managed Wi-Fi, network monitoring, analytics, and support services as outcomes driven by value.

• Collaborate with Sales Engineering and Product teams on solution scoping, pricing, and proposals.

• Communicate ROI, operational efficiencies, and benefits to guest/user experience.

• Establish relationships with channel partners, integrators, ISPs, PMS vendors, and technology alliances.

• Identify vertical-specific use cases and market entry opportunities.

• Participate in industry events, trade shows, and customer meetings as a brand ambassador.

• Provide market insights to Product and Marketing teams.

• Maintain precise pipeline, forecasts, and activity tracking within CRM.

• Manage deal progression, risks, and subsequent steps.

• Assist with pricing approvals, contract negotiations, and transition to delivery teams.

• Report directly to the VP of Sales; there are no direct reports.

⛳️ Requirements

• Over 7 years of B2B sales or business development experience, ideally in managed services, networking, or SaaS.

• Experience selling into hospitality, MDU, retail, or similar sectors is highly preferred.

• Proven success in closing complex, multi-location, or enterprise deals.

• Strong grasp of managed Wi-Fi architectures, LAN/WAN fundamentals, access points, controllers, switches, and firewalls at a conceptual level.

• Understanding of recurring revenue and subscription-based pricing models.

• Exceptional communication, presentation, and negotiation skills.

• Capability to engage both technical and non-technical stakeholders.

• Experience with guest Wi-Fi, captive portals, analytics, or network security offerings is strongly preferred.

• Preference for candidates with channel or partner-led sales experience.

• Familiarity with PMS, IoT, or digital guest experience ecosystems is strongly preferred.

• Experience in a scale-up or high-growth technology company is preferred.

• Candidates must reside in the United States.

• Candidates must be legally authorized to work for any US employer.

• Eleven is currently unable to sponsor candidates.

🏝️ Benefits

• Medical coverage

• Dental coverage

• Vision coverage

• 401(k) plan

• Balanced Time Off (BTO) with no set number of vacation days

• 11 paid holidays

• Company-wide end-of-year holiday break

• Comprehensive compensation and benefits package

• Remote work