Business Development Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Drive business growth by cultivating strong relationships within the travel agent sector in USCA.

• Implement Key Retail Account strategies designed by the Key Account Team.

• Expand RM business with current retail partners and forge new relationships with travel agencies.

• Develop business through relationship management with retail accounts to achieve and surpass KPI targets.

• Oversee travel agency partnerships and enhance FIT and Groups business.

• Create and execute territory-specific strategies in collaboration with the Senior Manager, Sales.

• Recognize new business development opportunities and assess competitive prospects.

• Design sales initiatives to boost bookings, revenue, and market presence.

• Evaluate territory marketplaces, competition, industry trends, company performance, and economic conditions.

• Collaborate with sales colleagues and Package Groups teams throughout USCA.

• Formulate business plans, sales strategies, budgets, and business cases for targeted trade partners.

• Participate in sales conferences, trade shows, marketplaces, familiarization tours, training sessions, and industry events.

• Create proposals, presentations, and accompanying documents to attract and secure business.

• Accurately forecast revenue and business trends while providing insights on marketplace and competitive dynamics.

• Generate and document sales activities in Salesforce.

• Ensure precise processing of sales information and maintain consistent brand messaging.

• Foster long-term relationships with clients, suppliers, and industry stakeholders.

• Collaborate across various departments to uphold company values and support growth objectives.

⛳️ Requirements

• Post-secondary education and experience in the Travel/Tourism sector.

• Preferred 5–10 years of previous sales experience in the travel industry.

• Proven ability to build relationships through in-person, virtual, and telephone communication.

• Strong influencing skills and capacity to cultivate relationships.

• Excellent presentation and training abilities, both in-person and through webinars.

• Outstanding verbal and written communication capabilities.

• Comprehensive general business knowledge along with strong business judgment and decision-making skills.

• Professional and polished demeanor.

• Ability to customize communications for both internal and external audiences.

• Strong critical-thinking and analytical abilities.

• Familiarity with Salesforce, Concur, and PowerBI is advantageous.

• Capacity to identify business potential and leverage analytics to reveal sales opportunities.

• Willingness to travel within the USA and Canada.

• Flexibility to work evenings and weekends.

• Valid driver’s license and reliable personal vehicle required.

• Up to 50% travel may be necessary.

• Must adhere to lawful workforce requirements through E-Verify.

🏝️ Benefits

• Eligibility for Armstrong Collective’s Bonus Program.

• Medical coverage.

• Dental coverage.

• Short-term disability insurance.

• Long-term disability insurance.

• Life and A.D.&D. insurance.

• Flexible Spending Account (Healthcare Only).

• 401(K) eligibility.

• Two complimentary annual train tickets after the first year of employment.

• Equal opportunity employer dedicated to fostering a diverse, open, safe, respectful, and inclusive workplace.

• Accommodation support available during the application process and employment.