Business Development Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Cultivate business opportunities by fostering strong relationships with the travel agent sector in USCA.

• Implement Key Retail Account strategies established by the Key Account Team.

• Expand RM business with current retail partners while forging new travel agency connections.

• Drive business growth through relationship management with retail accounts to achieve and surpass KPI objectives.

• Oversee travel agency relationships and enhance FIT and Groups business.

• Develop and implement business development plans tailored to specific territories.

• Spot new business development avenues and boost market penetration.

• Create sales campaigns aimed at increasing bookings and revenue.

• Evaluate marketplace dynamics, competitive landscape, industry trends, company performance, and economic factors.

• Support and reach ambitious brand growth objectives.

• Collaborate with USCA sales team members and Package Groups departments.

• Prepare business plans, sales strategies, budgets, and business proposals for selected trade partners.

• Participate in sales conferences, trade shows, marketplaces, familiarization tours, training sessions, and industry events.

• Draft proposals, presentations, and accompanying documents to secure and finalize business deals.

• Offer insights on marketing and sales programs, strategies, and initiatives.

• Accurately and insightfully forecast revenue and business trends.

• Report on marketplace conditions and competitive activities.

• Analyze competitors and identify sources of competitive advantage.

• Accurately process sales data and maintain sales activity logs in Salesforce.

• Ensure brand messaging is consistent across all materials.

• Identify competitive prospects and devise strategies to enhance market share.

• Foster relationships with managers, employees, customers, suppliers, and industry partners.

• Stay informed about company policies, procedures, and product offerings.

• Ensure clients prioritize Armstrong Collective.

• Initiate, build, and sustain long-lasting client relationships.

• Collaborate with the USCA team and other business functions.

• Drive results, encourage teamwork, maintain honesty and integrity, and inspire others.

⛳️ Requirements

• Post-secondary education and experience in the Travel/Tourism sector.

• Preferred 5-10 years of previous sales experience in the travel industry.

• Experience in establishing relationships through in-person, virtual, and phone communications.

• Ability to influence and cultivate relationships effectively.

• Strong presentation and training capabilities, including conducting webinars.

• Exceptional verbal and written communication skills.

• Comprehensive general business knowledge along with strong judgment and decision-making abilities.

• A professional and polished demeanor.

• Skill in customizing and directing communications to both internal and external audiences.

• Innovative and resourceful mindset.

• Strong critical thinking and analytical proficiency.

• Familiarity with Salesforce, Concur, and PowerBI is advantageous.

• Ability to assess business potential and leverage analytics to identify sales opportunities.

• Willingness to travel within the USA and Canada.

• Flexibility to work evenings and weekends.

• Valid driver’s license and access to a dependable personal vehicle is required.

• Up to 50% travel may be necessary.

🏝️ Benefits

• Eligible for Armstrong Collective’s Bonus Program.

• Medical care coverage.

• Dental care benefits.

• Short-term disability insurance.

• Long-term disability insurance.

• Life and A.D.&D. insurance.

• Flexible Spending Account (Healthcare Only).

• Eligibility for 401(K).

• Two complimentary annual train tickets after completing the first year of employment.

• Equal opportunity employer fostering a diverse, open, safe, and respectful work environment.

• Accommodation support provided during the application and employment process.