Business Development Director

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Achieve annual sales objectives and revenue goals for designated accounts through proactive sales initiatives and client engagement.

• Cultivate, sustain, and enhance relationships with current and potential pharmaceutical and biotechnology clients.

• Formulate and implement account strategies for key clients and strategic partners.

• Provide weekly updates on sales activities and business performance to management.

• Create and execute client call strategies and sales plans.

• Follow up on leads and pinpoint new business prospects.

• Collect and relay market intelligence and competitive insights.

• Showcase and advocate for the capabilities and service offerings of the business unit.

• Identify and communicate cross-selling prospects across different business units.

• Manage customer expectations and support initiatives aimed at customer satisfaction.

• Collaborate with internal teams to design and deliver integrated solutions for clients.

• Organize and conduct client visits and business discussions.

• Review client quotes and provide constructive feedback to align with commercial goals.

• Utilize Salesforce (SFDC) to keep customer data, sales activities, opportunity management, and pipeline forecasts up to date.

• Oversee sales opportunities and ensure accurate revenue projections.

• Collaborate across various business units to pinpoint and secure multi-service opportunities.

• Assist in the development of proposals and scope negotiations.

• Lead client presentations, business evaluations, and commercial dialogues.

• Analyze industry trends and market dynamics to uncover potential business opportunities.

• Manage strategic accounts and intricate sales projects.

• Provide guidance on requests for proposals (RFPs), pricing, and protocol interpretation.

• Develop long-term strategies for account growth.

• Spearhead negotiations for Master Service Agreements (MSAs) and preferred provider contracts.

• Share best practices and contribute to training and development efforts within the sales team.

⛳️ Requirements

• Bachelor's degree.

• Minimum of 5 years of experience in selling Real World Data (RWD), Real World Evidence (RWE), RWD services, healthcare data solutions, or related offerings directly to pharmaceutical or biotechnology organizations.

• At least 5 years of experience engaging with mid-level decision makers, executive-level stakeholders, or both within pharmaceutical or biotechnology firms.

• Minimum of 3 years managing strategic accounts, complex sales opportunities, or both.

• At least 3 years of experience using customer relationship management (CRM) systems for managing opportunities, accounts, and pipeline forecasting.

• Experience negotiating commercial agreements, contracts, statements of work, Master Service Agreements (MSAs), preferred provider agreements, or similar arrangements.

• Advanced knowledge of the industry.

• Highly consultative approach to client engagement and solution development.

• Ability to identify, nurture, and grow strategic client relationships.

• Capacity to recognize opportunities across multiple business units.

• Proven leadership skills in client-facing settings.

• Proficient in delivering presentations to executive and senior-level stakeholders.

• Ability to influence cross-functional teams and stakeholders.

• Capability to manage and inspire client-facing teams.

• Strong financial acumen, including budgeting, financial planning, forecasting, and business performance management.

• Ability to assess commercial opportunities and support pricing strategies.

• Proficient in managing challenging client, operational, or financial scenarios.

• Excellent verbal, written, and presentation communication skills.

• Strong customer orientation and relationship management abilities.

• Demonstrated negotiation expertise in complex client environments.

• Ability to distinguish service offerings from competitive alternatives.

• Proven track record in acquiring, developing, and maintaining client relationships.

• Strong focus on client retention and customer satisfaction.

• Ability to manage strategic, domestic, regional, and transatlantic client relationships.

• Approximately 35% travel required, with overnight travel constituting about 50% of total travel.

• Flexibility to attend meetings across various time zones.

• Occasional extended work hours may be necessary.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Commissions under the applicable variable compensation plan.